FOH Supervisor

Premium Pubs 1 Limited; London; On-site; GBP 26,000 - 32,000; Full time

Job summary

A leading company in the hospitality sector is seeking a Supervisor in London. This key role involves ensuring smooth operations, leading a team, and maintaining high service standards. The ideal candidate will have supervisory experience, strong organizational skills, and a commitment to safety.

Benefits

50% off food

20% off drinks at all venues

Opportunities for personal and professional growth

Supportive and inclusive work environment

Qualifications

• Experience in hospitality or retail preferred.
• Strong multitasking ability under pressure.
• Knowledge of health and safety regulations.

Responsibilities

• Oversee day-to-day operations ensuring tasks meet high standards.
• Support and guide team members during shifts.
• Ensure compliance with health and safety regulations.

Skills

Organizational skills

Problem-solving

Team motivation

Attention to detail

Education

Previous experience in a supervisory role

Job description

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As a Supervisor, you play a key role in the smooth and successful operation of our business. You will lead by example, ensuring daily tasks are completed efficiently while maintaining a positive and safe environment for both staff and guests. This position requires a hands-on approach, excellent communication skills, and the ability to inspire and support team members during shifts.

Key Responsibilities:

• Oversee the day-to-day operations, ensuring all tasks are completed to the highest standard.
• Support and guide team members during shifts, fostering collaboration and a positive work environment.
• Take charge of running individual shifts, ensuring seamless service and operational efficiency.
• Ensure every guest has an outstanding experience, resolving issues promptly and professionally.
• Monitor and enforce compliance with health and safety regulations, maintaining a safe environment for staff and guests.
• Uphold company standards and policies while contributing to a culture of excellence and accountability.

What We’re Looking For:

• Previous experience in a supervisory or team leadership role, preferably in hospitality or retail.
• Strong organizational skills with the ability to multitask and prioritize under pressure.
• Excellent problem-solving abilities and attention to detail.
• Knowledge of health and safety regulations and a commitment to ensuring compliance.
• A positive attitude, with the ability to motivate and inspire a team.

What We Offer:

• A supportive and inclusive work environment.
• Opportunities for personal and professional growth.
• 50% off food, 20% off drinks at all Mosaic Pub and Dining Venues.