FOH Supervisor

Bunsik; Greater London; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Free staff meal

Staff discount

Paid training from day one

Career progression

Job summary

Bunsik, part of Maguro Group, is seeking a proactive Supervisor to lead shifts, maintain fast, accurate service and ensure quality while upholding brand values. You will train and coach team members, manage stock and assist with daily operational tasks to keep the site running smoothly.

This role values calm leadership, strong communication and a hands-on approach to food safety and customer care, with opportunities for progression within the group.

Qualifications

• Experience in a supervisory or senior role in hospitality or food service.
• Solid knowledge of food safety, hygiene and allergen management (Level 2).
• Calm under pressure and able to lead from the front.
• Excellent communication and problem-solving skills.
• Comfortable with till systems and cash handling.

Responsibilities

• Lead the shift to keep service fast, accurate and on brand.
• Coach team on recipes, service standards and brand values.
• Uphold hygiene, allergen and H&S standards on every shift.
• Support with stock management, rotation and waste reduction.
• Open and close the site including cash handling and end-of-shift procedures.
• Handle guest queries and complaints professionally.
• Support Store Manager with daily briefings and operational tasks.
• Step up to manage the site when needed.

Skills

Leadership

Food safety Level 2

Cash handling

Communication

Problem solving

Team training

Job description

Corn dogs in the fryer, tteokbokki on the go, the queue out the door. You are keeping it all on track.

At Bunsik, our Supervisors set the pace on every shift. Whether you are leading the kitchen or running the floor, you keep service fast, quality consistent and the team together. You back people up, solve problems quickly and make sure every guest gets the full Bunsik experience.

If a busy site is where you come alive and you are ready to lead, this is the role for you.

What you'll be doing

• - Leading the team on shift, keeping service fast, accurate and on brand
• - Driving speed, consistency and food quality throughout every service
• - Training and coaching team members on Bunsik recipes, service standards and brand values
• - Upholding food hygiene, allergen and H&S standards on every shift
• - Supporting with stock management, rotation and waste reduction
• - Opening and closing the site including cash handling and end-of-shift procedures
• - Handling guest queries and complaints quickly and professionally
• - Supporting the Store Manager with daily briefings and operational tasks
• - Stepping up to manage the site when needed

What we're looking for

• - Experience in a supervisory or senior role in hospitality or food service
• - Solid knowledge of food safety, hygiene and allergen management, Level 2 Food Hygiene minimum
• - A confident communicator who naturally leads from the front
• - Calm under pressure, you solve problems rather than panic
• - Comfortable with till systems, cash handling and basic admin
• - Passionate about food, Korean cuisine knowledge is a bonus
• - Flexible for evenings, weekends and peak periods
• - Eligible to work in the UK without sponsorship

What you'll get

• - Competitive pay reviewed regularly
• - Free staff meal on every shift
• - Staff discount across all Maguro Group brands
• - Paid training from day one, no experience needed for team roles
• - Real progression, Team Member to Supervisor to Manager, we build people up
• - Flexible shifts built around your life
• - A genuinely fun team environment where hard work gets noticed
• - The chance to grow with one of the UK's most exciting food brands

Who we are

Bunsik is loud, it is fast and it is genuinely exciting to be part of. We take real pride in the community we are building, one corn dog at a time. We celebrate the people who show up, bring energy and genuinely love what they do.

This is a team that looks out for each other. A brand that promotes from within. A place where showing up with a great attitude will take you further than you might expect.

분식. Korean No.1 Street Food. And we intend to keep it that way.