FOH Manager

Castle Employment Agency Ltd; York and North Yorkshire; On-site; GBP 30,000; Full time

Job summary

A well-loved restaurant on the outskirts of Scarborough seeks a Front of House Manager with experience in fast-paced hospitality. This hands-on role focuses on delivering outstanding guest experiences and leading a dedicated team. The ideal candidate will thrive under pressure and be proactive in problem-solving, contributing to a positive team culture.

Benefits

Salary of £30,000 per year

Fixed 40 hours per week (annualised contract)

Great team culture

Input into training and development

Part of high-performing guest-focused venue

Qualifications

• Experienced in Front of House Management or Restaurant Management in fast-paced environments.
• Strong leadership and problem-solving abilities required.
• Must have own transport due to location.

Responsibilities

• Leading front of house team, training and developing staff.
• Handling customer queries and complaints efficiently.
• Ensuring smooth operations with kitchen and back-of-house teams.

Skills

Leadership

Problem-solving

Customer Service

Teamwork

Cash handling

Job description

Front of House Manager
Location: Outskirts of Scarborough (Must Drive)
40 hours per week (Annualised Hours Contract)
£30,000 per annum

We’re looking for a strong, experienced Front of House Manager to join the leadership team at a well-loved restaurant just outside Scarborough.
This is a hands-on, people-focused role that needs someone who’s confident running a busy service, managing staff, and delivering an outstanding guest experience. If you love being on the floor, solving problems, and keeping service smooth even under pressure – this one’s for you.

Key Responsibilities:

• Leading the front of house team during service – setting the standard and keeping things running like clockwork
• Training, coaching and developing team members to deliver great service
• Dealing with any customer queries or complaints professionally and efficiently
• Cash handling, cashing up, and managing tills
• Opening and closing the venue – including setting up for the day and locking up after service
• Checking guests in and out
• Liaising with kitchen and back-of-house teams to ensure smooth operations

What We’re Looking For:

• Previous Front of House Management or Restaurant Manager experience in a fast-paced hospitality setting
• A natural people person – calm under pressure, proactive and organised
• Confident dealing with customers and problem-solving
• A team player who can build great relationships across the business
• Must have access to your own transport due to the location

• Available to work evenings, weekends (Working Wednesday to Sunday with every other Saturday off)

Perks:

• Salary of £30,000 per year
• Fixed 40 hours per week (annualised contract – ideal for seasonal pace)
• Great team culture in a well-established business
• Input into training and development of your team
• Chance to be part of a high-performing, guest-focused venue with a great local reputation

If you're a confident manager who thrives in a busy FOH role and loves leading a team to success, we’d love to hear from you!
Apply now or drop us a message to find out more!