FNOL Motor Claims Handler

MPJ Recruitment Ltd; Lancashire; On-site; GBP 22,000 - 27,000; Full time

Job summary

A leading insurance organization in Bolton is seeking an experienced FNOL Motor Claims Handler. Candidates should have a strong background in motor claims handling, especially First Notification of Loss. The role offers competitive pay and benefits including industry qualifications support, generous holiday allowance, and cash bonuses for exceptional performance.

Benefits

Industry-recognised qualifications support

Cash bonus opportunities

Generous holiday allowance

Birthday day off

Casual dress code

On-site mental health support

Qualifications

• Experience in motor claims handling is essential.
• Strong background in First Notification of Loss (FNOL).
• Ability to manage a varied caseload effectively.

Responsibilities

• Manage and process FNOL motor claims efficiently.
• Act as primary contact for policyholders and brokers.
• Identify and escalate potential fraudulent claims.

Skills

Motor claims handling

Customer service

Education

Industry-recognised qualifications (e.g., CII)

Job description

Overview

FNOL Motor Claims Handler

22,222- 27,000 DOE

Monday-Friday 9am - 5pm

Bolton

Do you have experience in motor claims handling? MPJ Recruitment is proud to be partnering with a leading insurance organisation based in Bolton, currently expanding its FNOL Motor Claims team. We are seeking experienced Motor Claims Handlers with a strong background in First Notification of Loss to join their dynamic and growing department.

Motor Claims Handler Responsibilities

• Manage and process First Notification of Loss (FNOL) motor claims efficiently and accurately.
• Handle a varied caseload via telephone and internal systems.
• Prioritise workloads effectively to ensure customer expectations are consistently met.
• Act as the primary point of contact for policyholders and brokers.
• Identify and escalate potential fraudulent claims or questionable underwriting.
• Deliver exceptional customer service in line with company standards and regulatory requirements.

Motor Claims Handler Benefits

• Support with industry-recognised qualifications (e.g. CII).
• Regular cash bonus opportunities for exceptional performance.
• Generous holiday allowance, increasing with length of service.
• Birthday day off and a seasonal half-day shopping leave.
• Holiday buy/sell scheme.
• Contributory pension scheme.
• Free on-site parking.
• Casual dress code and free branded clothing.
• Complimentary breakfast cereals.
• Cycle to Work scheme.
• On-site trained mental health and first-aid support.
• Access to discounted sports and social events.

Please click APPLY if you would be interested in finding out more.