FNOL Motor Claims Handler

MPJ Recruitment Ltd; Bolton le Sands; On-site; GBP 22,000 - 27,000; Full time

Job summary

A leading recruitment agency is seeking experienced FNOL Motor Claims Handlers to join a growing team in Bolton. The role involves managing motor claims, providing exceptional customer service, and identifying fraudulent claims. Candidates should have relevant experience in motor claims handling. A competitive salary and many benefits are offered.

Benefits

Support with industry-recognised qualifications

Regular cash bonus opportunities

Generous holiday allowance

Birthday day off

Seasonal half-day shopping leave

Holiday buy/sell scheme

Contributory pension scheme

Free on-site parking

Casual dress code

Complimentary breakfast cereals

Cycle to Work scheme

On-site trained mental health support

Access to discounted sports and social events

Qualifications

• Experience in motor claims handling required.
• Strong understanding of First Notification of Loss processes.

Responsibilities

• Manage and process FNOL motor claims efficiently.
• Act as primary contact for policyholders and brokers.
• Identify and escalate potentially fraudulent claims.

Skills

Motor claims handling

Exceptional customer service

Fraud detection

Job description

FNOL Motor Claims Handler

22,222- 27,000 DOE

Monday-Friday 9am - 5pm

Bolton

Do you have experience in motor claims handling? MPJ Recruitment is proud to be partnering with a leading insurance organisation based in Bolton, currently expanding its FNOL Motor Claims team. We are seeking experienced Motor Claims Handlers with a strong background in First Notification of Loss to join their dynamic and growing department.

Motor Claims Handler Responsibilities

• Manage and process First Notification of Loss (FNOL) motor claims efficiently and accurately.
• Handle a varied caseload via telephone and internal systems.
• Prioritise workloads effectively to ensure customer expectations are consistently met.
• Act as the primary point of contact for policyholders and brokers.
• Identify and escalate potential fraudulent claims or questionable underwriting.
• Deliver exceptional customer service in line with company standards and regulatory requirements.

Motor Claims Handler Benefits

• Support with industry-recognised qualifications (e.g. CII).
• Regular cash bonus opportunities for exceptional performance.
• Generous holiday allowance, increasing with length of service.
• Birthday day off and a seasonal half-day shopping leave.
• Holiday buy/sell scheme.
• Contributory pension scheme.
• Free on-site parking.
• Casual dress code and free branded clothing.
• Complimentary breakfast cereals.
• Cycle to Work scheme.
• On-site trained mental health and first-aid support.
• Access to discounted sports and social events.

Please click APPLY if you would be interested in finding out more.