FMCG Operations Manager

Recruitment Solutions South East Ltd; Tunbridge Wells; Hybrid; CAD 66,000 - 84,000; Full time

Benefits offered by this job

Profit share scheme

Hybrid working options

Professional development

Job summary

Recruitment Solutions South East Ltd in Tunbridge Wells seeks a senior-level Business Manager to lead the strategy for sales, marketing, client and supplier relations, and operations across a growing retail e-commerce business.

You will work closely with Directors to shape business strategy, manage budgets, and drive improvements in processes and systems, with hybrid working options and opportunities for professional development.

Qualifications

• Senior level experience in business management with focus on sales, marketing, administration or operations.
• Experience in retail, FMCG or ecommerce is advantageous.
• Ability to develop and execute strategy with Directors.

Responsibilities

• Lead Sales & Marketing strategy to retain and grow customer base and partnerships.
• Oversee Budget Management with accountants and forecasts.
• Manage Supplier Liaison and maintain relationships with key partners.
• Drive Process Improvement including CRM implementations and AI initiatives.
• Prepare and present Quarterly strategy meetings and reports with Directors.

Skills

Sales & Marketing

Administrative Management

Operations Management

Strategic Planning

Business Leadership

Tools

CRM system

AI tools

Job description

Exciting and Rare Vacancy - Available for Immediate Start! Open to candidates with transferrable skills & experiences in FMCG, Ecommerce, or Operations Management – if you are interested by the opportunity to join and impact a small team in a growth‑minded company, as they invest in expansion… this is the role for you!

Are you commercially‑minded, and have an eye for creativity, analysis and problem solving?

Would you thrive in a busy and varied role encompassing business management, sales and marketing, client and supplier management, financial administration, operations support and more?

Have you been hoping to work locally to Tunbridge Wells?

This is an incredibly rare opportunity to join and be part of a small, growing business at a Senior level.

As part of their growth, this is a new position, working closely with Directors to build and deliver business strategy covering sales (online/ecommerce, B2B and B2C), marketing (online and offline including Events), client and supplier relations, and team leadership…

You will be involved with all areas of a successful and ambitious retail e‑commerce company, with an award‑winning product line; reporting to and working with Directors.

Day‑to‑day, this might encompass:

• Sales and Marketing – working with internal and external team to create and deliver strategy aiming to retain and grow the full customer and partnerships base
• Budget Management – working with Accountants to set/review budgets, forecasts and ensure smooth running
• Supplier Liaison – managing relationships and agreements with suppliers and partners
• Process Improvement – researching, reviewing and implementing procedural improvement such as CRM system, AI and more
• Quarterly strategy meetings and reports with the Directors

Exciting opportunity – with huge scope for impact and reward.

Supportive company culture.

Starting Salary £35-45k base + profit share scheme.

Central Tunbridge Wells offices with hybrid working options.

Chances for professional development.

Full time or part time hours considered!

Sound interesting? An ideal candidate would have skills and knowledge in an area of Business Management such as Sales & Marketing, Administrative Management or Operations; ideally related to retail, FMCG or ecommerce.

You will work on a combination of strategy, execution and projects – with scope to bring ideas, implement processes and work with Business Leaders to deliver change.

Reference: TH