FM Waiting Staff

Franco Manca Richmond; Twickenham; On-site; GBP 36,420,000 - 47,881,000; Full time

Benefits offered by this job

Free pizza on shift

Free sourdough bread to take home

28 days holiday (pro rata)

Pension scheme

24/7 virtual GP and wellbeing support

Cashback & discounts

Gym & cinema discounts & family days

Annual social events & competitions

50% staff dining discount

Up to £500 referral bonus

Franco Academy growth & development

Job summary

Franco Manca Richmond is seeking a Team Member to be the heart of the restaurant, delivering warm service and helping with food preparation. You’ll join a vibrant team, work across shifts, and contribute to creating memorable guest experiences.

Our people are central to our movement; no prior experience is required as we train you. You’ll enjoy exclusive staff discounts, meals on shift, and wellbeing support as part of our Franco Academy program across the UK.

Qualifications

• Energetic, enthusiastic person who loves making people happy.
• Team player ready to pitch in and help out wherever needed.
• Excellent communication skills and enjoyment in meeting new people.
• Enjoys a fast-paced environment with variety each day.
• Brings a positive attitude and strong work ethic.

Responsibilities

• Serve guests with a friendly, attentive approach and ensure great moments for customers.
• Deliver amazing service with a smile and make every guest feel part of the Franco family.
• Take orders, serve drinks, and bring the best sourdough pizza to the table.
• Work as part of a team to keep the restaurant buzzing, even during peak times.
• Maintain high standards of cleanliness, food quality and presentation.
• Live and breathe the Franco vibe – friendly, positive, and ready to help.

Skills

Energy & enthusiasm

Team player

Communication skills

Positive attitude

Fast-paced environment

Job description

What you’ll get:

• £12.71 – 16.71 per hour OTE (including service charge - our data says you can earn between £1 to £4 per hour on top of your pay)
• Free yummy pizzas and soft drinks on every shift
• Free Sourdough bread to cook at home
• 28 days holiday (pro rata)
• A pension scheme to set you up for the future
• 24/7 virtual GP access and confidential counselling sessions and advice on wellbeing, money, legal and personal matters.
• Cashback, online discounts and discounted shopping vouchers to help with everyday savings.
• Gym and fitness discounts, cinema tickets, family days out and exclusive hospitality perks.
• Annual social events, incentives and competitions
• 50% staff discount when dining in any Franco Manca restaurants
• Up to £500 employee referral scheme (T&C apply)
• Ongoing personal growth and development with our Franco Academy all over the UK

About Us:

At Franco Manca, we’re not just making sourdough pizza – we’re creating a movement. Our passion for simple, authentic, and delicious food is at the heart of everything we do. From our hand-stretched sourdough bases to the finest seasonal ingredients, every pizza tells a story of quality, care, and tradition. With nearly twenty years of pizza-making under our belt, we’ve built a loyal following of pizza lovers across the UK. But we’re more than just pizza – we’re about people, community, and creating a welcoming space where everyone feels at home.

What You’ll Do:

• As a Team Member, you’ll be the heart and soul of our restaurant. Whether you’re serving guests or making sure the dough is just right, every shift is about creating great moments for our customers.
• You’ll deliver amazing service with a smile, making every customer feel like part of the Franco family.
• Be hands-on – whether it’s taking orders, serving up drinks, or bringing the best sourdough pizza to the table.
• Work as part of a team to keep the restaurant buzzing, even during the busiest shifts.
• Help maintain high standards of cleanliness, food quality and presentation.
• Live and breathe the Franco vibe – friendly, positive and always ready to lend a hand.

What You’ll Bring to the Role:

• We’re looking for someone with energy, enthusiasm and a passion for making people happy.
• You’ll be a team player, ready to pitch in and help out wherever needed.
• Have great communication skills and enjoy meeting new people.
• Love working in a fast-paced environment where every day is different.
• Bring a positive attitude a strong work ethic and a big smile.
• Experience isn’t essential – we’ll teach you everything you need to know!

Franco Manca is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all our people. We welcome applications from everyone and recruit based on skills, experience, and potential. If you need any adjustments during the application or interview process, please let us know and we’ll be happy to support you.