FM Service Manager – High Wycombe – up to 55K

TN United Kingdom; High Wycombe; On-site; GBP 55,000; Full time

Job summary

An exciting opportunity awaits as an FM Service Manager with a growing HVAC specialist firm in High Wycombe. This role offers a competitive salary of up to £55K, along with a company car or allowance, generous holiday entitlement, and a supportive team environment. You'll be responsible for managing client relations, overseeing contract negotiations, and ensuring smooth operations within a busy retail portfolio. If you have a background in building services and are passionate about delivering exceptional service, this is the perfect opportunity to advance your career in a dynamic setting.

Benefits

Company car or allowance

25 days holiday + 8 bank holidays

Mobile phone & laptop

Company bonus scheme

Company pension scheme

Qualifications

• Experience in the FM/building services industry is essential.
• Strong customer account management skills are required.

Responsibilities

• Manage client relations and oversee contract negotiations.
• Participate in helpdesk activities and onboarding clients.

Skills

FM/building services experience

Customer account management

Contract negotiation

Job initiation and scheduling

Understanding of invoicing processes

Tools

Client portals

Helpdesk systems

Job description

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FM Service Manager – High Wycombe – up to 55K, High Wycombe

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Client:

Location:

High Wycombe, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

295edb827f13

Job Views:

11

Posted:

29.04.2025

Expiry Date:

13.06.2025

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Job Description:

FM Service Manager – High Wycombe – up to 55K – APPLY TODAY

I am currently representing an HVAC specialist with an exciting opportunity for a FM Service Manager to join their growing team supporting a busy retail portfolio. The position has opened due to growth, and the client seeks to strengthen their team with a new operations manager to oversee existing and new contracts from a building services perspective.

THE COMPANY

My client is an HVAC specialist company operating since 2013, based in Buckinghamshire. They have over 20 staff and provide service, maintenance, and breakdown support to their retail clients.

THE JOB

Monday – Friday, 40 hours/week, primarily office-based. The role involves managing client relations, scheduling, contract negotiations, managing engineers, and handling client portals. The candidate should have a background in building services and familiarity with industry policies and procedures.

Responsibilities include:

• Experience in FM/building services industry
• Customer account management
• Understanding of processes like job initiation, scheduling, invoicing
• Updating client portals
• Participating in helpdesk activities, onboarding clients, creating and implementing processes
• Occasional site visits to meet clients and contractors

SALARY & PACKAGE

• Up to 55K salary depending on experience
• Company car or allowance
• 25 days holiday + 8 bank holidays
• Mobile phone & laptop
• Company bonus scheme
• Company pension scheme

If you are interested or want to learn more, please send your up-to-date CV.