FM Service Decarbonisation Manager

ISS; Manchester; On-site; GBP 50,000 - 70,000; Full time

Job summary

Join ISS as an FM Service Decarbonisation Manager in Manchester, where you will lead initiatives for sustainability and operational excellence. This role requires strategic oversight of service lines to monitor progress towards environmental targets, while ensuring effective collaboration across teams. You will guide actions to embed sustainable practices into core business functions, contributing to ISS's commitment to making a positive impact.

Qualifications

• Experience in supporting FM service lines to create and implement sustainability focused strategy.
• Ability to work across a matrix organization with complex stakeholder groups.
• Strong analytical skills to inform development of solutions.

Responsibilities

• Develop deployment ready decarbonisation strategies for service lines.
• Implement reporting tools to monitor sustainability activities.
• Manage risks associated with delivery of service line plans.

Skills

Sustainability strategy

Data analysis

Stakeholder management

Flexibility

Job description

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FM Service Decarbonisation Manager, Manchester

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Client:

ISS

Location:

Manchester, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

3aa70c1f59d5

Job Views:

3

Posted:

29.06.2025

Expiry Date:

13.08.2025

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Job Description:

Job Description

They will be accountable for identifying and agreeing on key performance indicators (KPIs) and metrics to monitor progress, providing strategic direction, challenge, and insight to service line SMEs.

By guiding solutions, actions, and initiatives, the Service Decarbonisation Manager will ensure that each service line is on track to meet its environmental targets while maintaining operational excellence.

This role is critical in embedding sustainable practices across the business and supporting ISS’s wider environmental commitments.

Key Responsibilities

• Work with core service lines to develop deployment ready decarbonisation strategies, and sign off plans, milestones and KPI’s with MD’s, Heads of function, and other senior leadership team members as needed to ensure teams can be held to account for delivery
• Develop and implement effective reporting and analysis tools to ensure that the delivery of all service line sustainability activity is delivered to scope and within the agreed milestones
• Define and communicate roles, responsibilities and decision-making authority to ensure accountability of delivery for each service line and escalate issues through agreed channels
• Ensure that SME’s, source, test, evidence and implement suitable solutions that are cost effective and impact on the delivery of action plan targets
• Share data with the Net Zero and Technical functions and report progress of individual service line plans
• Ensure appropriate data management systems and processes are in use by each service line, highlight any data or system issues to the Data Governance Manager and agree resolutions
• Identify, manage and mitigate risk associated with the delivery of the service line plans, escalating any business wide and/or critical risks/issues to the Head of function

Professional and Personal Competencies/Qualifications

• Experience in supporting FM service lines to create and implement sustainability focused strategy and working across business functions with colleagues, customers and suppliers at various levels of seniority
• Experience of working across a matrix organisation with complex RACI and stakeholder groups to manage (including at a group level), and ability to challenge when needed
• Ability to use data and other metrics to inform the development of solutions and effectiveness of their performance
• Flexibility to be able to adapt delivery of action plans in line with changing regulations and standards

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.