FM Manager

Serco; West Midlands Combined Authority; Hybrid; GBP 40,000 - 46,000; Full time

Job summary

Serco is seeking a Facilities Manager to oversee property management and maintenance within the Asylum Accommodation and Support Services Contract. This role involves ensuring compliance with health and safety standards, managing maintenance across multiple sites, and collaborating with various stakeholders. The ideal candidate will have relevant FM experience and a Level 4 qualification in facilities management.

Benefits

Pension – up to 6%

Employee Assistance Programme

Diversity and inclusion initiatives

Discounts for major high street brands

Safe and supportive culture

Qualifications

• Experience in facilities management across multiple sites.
• Knowledge of procurement processes and contractor management.
• Flexibility to travel regularly within the region.

Responsibilities

• Ensure compliance with health and safety standards.
• Develop and implement a planned maintenance program.
• Manage property maintenance and coordinate with stakeholders.

Skills

Facilities Management

Health and Safety Compliance

Stakeholder Management

Education

Level 4 Qualification in Institute of Workplace & Facilities Management (IWFM)

BIFM British Institute of Facilities Management (BIFM)

Institute of Environmental Management & Assessment (IEMA) Certificate

Job description

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Home Based with regular travel covering NW & MEE

Permanent, Full Time

Up to £46,000 per annum + Car + Excellent Corporate Benefits Package

Here at Serco, within our Asylum Accommodation and Support Services Contract (AASC), we focus on assisting individuals through the asylum system, ensuring that vulnerable asylum seekers have access to the support they need along with a high standard of accommodation.

We are recruiting for a Facilities Manager (FM) to join our Operations Management Team, providing property management, reactive maintenance, and pre-planned maintenance across our large sites to ensure compliant delivery of the AASC contract.

You must understand current health and safety legislation in relation to facilities management and have knowledge on procurement processes and the management and monitoring of contractors.

This is a field based role covering Northwest, Midlands & East of England, you will be expected to work closely with internal and external stakeholders to deliver on accountabilities such as:

• Compliance and Safety
  • Ensure all properties are compliant with health and safety standards.
  • Regularly review and enforce adherence to essential regulations both commercial and domestic.
• Planned and Reactive Maintenance
  • Develop and implement a comprehensive planned maintenance program to minimise operational disruptions and extend the longevity of our facilities.
  • Manage and coordinate all aspects of property maintenance, ensuring that any repair or maintenance issues are promptly addressed to maintain operational integrity.
• Oversee ground maintenance and improvement projects to uphold the aesthetics and functionality of our sites.
• Stakeholder Management
  • Oversee the management of internal and external stakeholders.
• Budgets
  • Work to agreed budgets to maintain the estate.
• Strategic Planning
  • Contribute to the development of workplace strategies aligned with business objectives.

This is a fast-paced role that comes with its challenges, with an opportunity to be part a fantastic team who love the work they do!

What you’ll need to do the role

First and foremost, you will have FM experience that aligns to the role and be comfortable managing buildings across multiples sites and negotiating effectively with landlords, contractors and suppliers.

You will hold Level 4 Qualification in Institute of Workplace & Facilities Management (IWFM) or BIFM British Institute of Facilities Management (BIFM), Institute of Environmental Management & Assessment (IEMA) Certificate or able to evidence equivalent relevant experience.

Finally, flexibility is a must for this field-based role - you must be willing to travel regularly within the region, and when required within the UK to fulfil the roles required commitment.

Why Serco

A place you can make an impact- The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives.

A place you can count on- Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.

A place for you- We are a motivated team who will encourage you and help you to succeed within a supportive and safe culture.

What we offer

• Pension – up to 6%
• Employee Assistance Programme
• Chance to contribute to innovation in the Immigration sector
• A company passionate about diversity and inclusion
• A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality
• A safe and supportive culture

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

Apply

Please click on the apply button to complete your application.Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leaderemployers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to thenature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.