FM Leisure Assistant

BAM Group; Crawley; On-site; GBP 60,000 - 80,000; Part time

Job summary

BAM FM is seeking a Leisure Assistant for their team in Crawley. This zero hours contract role requires flexibility to cover various shifts. Candidates should possess strong communication skills and a commitment to ensuring a welcoming environment for customers. A vibrant, inclusive workplace awaits you, with opportunities for personal growth and development.

Qualifications

• Strong communication skills to interact with customers.
• Experience in similar roles preferred but not essential.

Responsibilities

• Greeting customers and controlling entry to the facility.
• Maintaining safety and hygiene in the gym and fitness areas.
• Assisting in the management of memberships and reception duties.

Skills

Communication

Customer Service

Education

Level 2 Fitness Instructor qualification

Job description

Building a sustainable tomorrow

BAM FM is recruiting a Leisure Assistant to join the FM team in Crawley. This role is a zero hours contract, working as and when required over mornings, evenings, and weekends to cover holidays and absences.

Your mission

• Greeting customers and visitors in a friendly and helpful manner, in person or by phone, monitoring and controlling entry to the centre.
• Delivering a smooth, efficient, and professional experience to all guests.
• Establishing and maintaining good relationships with the general public, ensuring an appropriate ambience is maintained in the facility, making customers feel welcomed and valued.
• Acting as cover relief in other areas of the Leisure Centre’s operation – where appropriately qualified to do so.
• Complying with general responsibilities as set out in the corporate Health and Safety policy.
• Carrying out all duties whilst adhering to the company’s policy on customer care.
• Adhering to the company’s policy on equal opportunities at all times.
• Assisting in the upkeep of the gym to provide a safe and pleasant space for members.
• Having a hands-on approach and being willing to carry out all reasonable duties to ensure the smooth running of the fitness centre, including setting up for classes and bookings.
• Having an awareness of health and safety issues in a gymnasium and the ability to carry out basic first aid.
• Carrying out general maintenance and cleaning duties in the fitness area.
• Understanding the computerized membership system and end-of-day procedures, as there will be reception duties involved.
• Promoting the group fitness timetable and actively aiming to increase member participation and new memberships.
• The post holder is expected to carry out any other duties reasonably expected with the general level of the post.

Who are we looking for?

• Experience of working within a similar role is preferred but not essential.
• Possess excellent communication skills and be able to communicate at all levels with customers and internal departments alike.
• Ability to provide a warm and friendly environment for our members.
• Level 2 Fitness Instructor qualification is preferred but not essential.

What’s in it for you?

A challenging and continuously changing environment in a forward-thinking organization. In addition to an attractive salary, we support further personal growth and development.

Your work environment

People are at the heart of what we do at BAM. We recognize that creating a diverse and inclusive environment that nurtures our employees and encourages them to bring their best and whole self to work is crucial.

We’re on an exciting journey to achieve this by recruiting the very best talent, regardless of race, color, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability, or other characteristics.

Be you! Join us today, so we can achieve amazing things together and build a sustainable tomorrow.

Who are we?

The art of building is about building for communities; it’s about building for life.

Where others stop, we go further, leading the way towards a sustainable tomorrow for us and future generations. As an industry leader, we raise the bar.

Our values: sustainable, inclusive, collaborative, reliable, and ownership, enable us to achieve our ambitions. Today, tomorrow, and every day.

Our recruitment process, what you need to know?

The art of building is about building for communities; it’s about building for life.

Where others stop, we go further, leading the way towards a sustainable tomorrow for us and future generations. As an industry leader, we raise the bar.

Our values: sustainable, inclusive, collaborative, reliable, and ownership, enable us to achieve our ambitions. Today, tomorrow, and every day.