FM Helpdesk Scheduler

The Construction Index Ltd; West Yorkshire; On-site; GBP 27,000; Full time

Job summary

A leading construction services provider is seeking a Helpdesk Scheduler in Leeds. The role offers a competitive salary of £27,000 per annum. Responsibilities include booking engineers for PPM's and breakdowns, supporting the help desk team, and managing daily business-critical issues. Previous FM and admin experience is required. This position is temp-to-perm with immediate start.

Qualifications

• Previous FM experience required.
• Admin/helpdesk experience necessary.
• Must be reliable and organized.

Responsibilities

• Book engineers for PPM's and breakdowns.
• Support team members as required.
• Manage and update business-critical issues.

Skills

FM experience

Admin/helpdesk experience

Reliability

Organizational skills

Proactivity

Ambition

Job description

• Salary: Up to £27000 per annum
• Type: Full Time
• Region: UK - Yorkshire & Humberside
• Town/City: Leeds, West Yorkshire
• Posted: 05/08/2025
• Reference: JW-CSA-1_1754404273
  
  

Job Description

FM Helpdesk Scheduler Required

Job Type: Temp - Perm

Start date: Immediate/Notice period

Location: Leeds

Salary: £27,000

Job Description

An exciting opportunity for Helpdesk Scheduler in Leeds. Our client is looking for an experienced, fast paced, and hardworking Scheduler to join their team, with an immediate start. This is initially a temp position.

Working hours

Monday to Friday

8am - 5pm.

Daily Responsibilities Will Include

• Booking engineers in for PPM's and breakdowns
• Supporting other members on the help desk team as and when required.
• Managing and updating business-critical issues daily
• Accurately record details of the caller, problem and severity
• Chasing up jobs that have not been accepted/attended to
• Taking incoming calls from customers and clients
• To provide effective and efficient administrative compliance support
• Identify client requirements through telephone, CAFM Helpdesk system, and e-mail communications.
• To prepare reports and documents as required and maintain confidentiality at all times
• Monitor planned and reactive maintenance performance.
  
  

Requirements For The Role

• Previous FM experience
• Admin/helpdesk experience
• Reliable
• Organised
• Proactive
• Ambitious
  
  

If you are interested in the role, please send your CV or call Jess on 01618869670

Apply for this job