FM Contract Manager

RG Setsquare; London; On-site; GBP 85,000; Full time

Job summary

A leading FM Workplace Solutions provider in London is seeking a Contract Management Leader. The role involves overseeing contracts related to engineering services, managing a team, and ensuring quality standards. Candidates should have experience in the Building Services industry and hold relevant electrical or mechanical qualifications. This position offers a competitive salary package of circa £85k and the opportunity to work in a dynamic environment.

Qualifications

• Experience in the Building Services industry.
• HV Authorised Person (preferable).
• Formal training to at least City and Guilds level, preferably ONC/HNC or higher.
• Ability to work under pressure while maintaining clarity and delivering on deadlines.

Responsibilities

• Manage contracts for operation and maintenance of systems.
• Direct and oversee Engineering team ensuring compliance.
• Conduct regular reviews and recommend improvements.
• Maintain communication with the client regarding contract issues.
• Develop financial plans for revenue and profit growth.

Skills

Strong communication skills

Organizational skills

Ability to lead and motivate

Understanding of Health and Safety issues

Proficiency in Microsoft Office

Education

Electrical or Mechanical training (City and Guilds level)

NEBOSH/IOSH or equivalent training

Job description

Package circa 85k +

My client, a leading FM Workplace Solutions global provider, is seeking a strong, credible Contract Management Leader.

Role Summary:

Responsible for managing contracts related to staff, operation, and maintenance of electrical and mechanical plant/services, project works, and building performance.

Manage the Engineering team daily, ensuring compliance with THE COMPANY disciplinary processes and procedures.

Direct, instruct, and oversee all THE COMPANY staff and SSPs, ensuring adherence to working practices.

Complete weekly operations reports for the client and attend weekly operations meetings and other client meetings as required.

Report immediately on any issues affecting the smooth running of the building and facilities to THE COMPANY and the contract's Senior Management.

Conduct regular reviews of operating procedures, recommending improvements and updating emergency/contingency procedures for critical systems.

Maintain communication with the client and the COMPANY Area Manager regarding contract issues such as defects and deficiencies.

Ensure all staff are familiar with the operation of critical and non-critical systems within the portfolio.

Maintain quality standards across all facilities.

Communicate and implement business policies and processes effectively within the contract.

Optimize staffing structures to balance cost reduction with service excellence.

Collaborate with other Operations Managers to develop the business, foster teamwork, and support colleagues.

Develop financial plans for revenue, profit, and contract growth, aiming to meet and exceed targets.

Implement control systems to meet statutory, policy, and contractual commitments.

Maintain a customer-focused approach in all operational activities and build strong relationships with key client contacts.

Provide leadership, guidance, coaching, and support to ensure best practices in staff development, training, assessment, and recognition.

Communicate effectively through management meetings, briefings, forums, reports, and other publications.

Foster a learning environment with appropriate training and development plans, ensuring staff are competent and can reach their potential.

Attend training for plant and systems as installed, which may require nights away from home.

Experience Required:

• Experience in the Building Services industry.
• HV Authorised Person (preferable).
• Recognized formal Electrical or Mechanical training to at least City and Guilds level, preferably ONC/HNC or higher.
• Strong communication skills and ability to lead and motivate a team of technicians/operatives.
• Understanding of Health and Safety issues; NEBOSH/IOSH or equivalent training is desirable.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Good command of English and Mathematics.
• Strong organizational and communication skills with the ability to prioritize workloads.
• Ability to work under pressure while maintaining clarity and delivering services within deadlines.

RG Setsquare is acting as an Employment Agency in relation to this vacancy.