FM Account Manager - London

Anderselite Ltd; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading engineering firm is seeking an experienced Account Manager in London. You will lead an engineering team to manage critical building systems, ensure compliance, and oversee maintenance operations. The ideal candidate has at least 5 years’ experience in high-demand environments like banking and data centers. This temporary role offers a pay of up to £39 per hour and may require on-call duties.

Qualifications

• Minimum 5 years’ experience in critical environments, such as banking HQ or data centers.
• HV/LV Authorised Person (or willingness to undertake training).
• Strong leadership and team management skills (ILM Level 3/5 or similar).
• Ability to work under pressure with a proactive and enthusiastic approach.

Responsibilities

• Lead and manage the engineering team for technical operations and maintenance.
• Ensure compliance with statutory regulations and manage specialist vendors.
• Operate facility systems and utilize CMMS to monitor maintenance activities.
• Manage engineering risk, asset reliability, and team training.

Skills

Leadership

Communication

Report writing

IT skills

Education

Electrical/Mechanical Engineering HNC or HND

C&G Parts 1 & 2 or equivalent

18th Edition IEE Wiring and Installation

IOSH Managing Safely or NEBOSH equivalent

Tools

CMMS

Microsoft Office Suite

Job description

Overview

My client is seeking an experienced Account Manager in the London area.

You will be leading and managing the engineering team responsible for the technical operation and maintenance of critical building systems, including MEP (Mechanical, Electrical, and Plumbing) assets, within high-demand environments such as banking headquarters and data centres.

The role involves ensuring compliance with statutory regulations, managing specialist vendors, and overseeing the delivery of all contractually required outcomes.

You will be responsible for the operation of all facility systems, including HV/LV switching operations, and the effective use of the Computerised Maintenance Management System (CMMS) to monitor planned, reactive, and corrective maintenance activities.

The successful candidate will take ownership of engineering risk registers, asset reliability reporting, and statutory compliance, while also managing team competency, training, and succession planning. You will lead on incident reporting, change management approvals, and ensure all service level agreements (SLAs) are met. This role requires active participation in site escalation processes, including on-call emergency response duties, and ownership of the financial performance of the account, including identifying project opportunities.

Strong leadership, communication, and report writing skills are essential, alongside the ability to work calmly under pressure and maintain a professional appearance. The role may require attendance at specialist training, including HV/LV Authorised Person certification, which may involve overnight stays.

This is a temporary role until December and is paying up to £39 per hour Umbrella.

Responsibilities

• Lead and manage the engineering team responsible for the technical operation and maintenance of critical building systems (MEP) in high-demand environments.
• Ensure compliance with statutory regulations and manage specialist vendors to deliver all contractually required outcomes.
• Operate all facility systems, including HV/LV switching operations, and utilise the CMMS to monitor planned, reactive, and corrective maintenance activities.
• Own engineering risk registers, asset reliability reporting, and statutory compliance; manage team competency, training, and succession planning.
• Lead incident reporting, change management approvals, and ensure SLA achievement.
• Participate in site escalation processes, including on-call emergency response duties; manage financial performance of the account and identify project opportunities.
• Provide strong leadership, clear communication, and high-quality report writing; maintain professionalism under pressure.
• Attend specialist training as required (e.g., HV/LV Authorised Person) which may involve overnight stays.

Qualifications & Skills

• Minimum 5 years’ experience in critical environments (e.g., banking HQ, data centres).
• HV/LV Authorised Person (or willingness to undertake training).
• Electrical/Mechanical Engineering HNC or HND (or completed apprenticeship).
• C&G Parts 1 & 2 or equivalent qualifications.
• 18th Edition IEE Wiring and Installation.
• IOSH Managing Safely or NEBOSH equivalent.
• Strong leadership and team management skills (ILM Level 3/5 or similar).
• Excellent communication and report writing skills.
• Proficient IT skills, including CMMS operation.
• Ability to work under pressure with a proactive and enthusiastic approach.

Software & Tools

• CMMS (Computerised Maintenance Management System).
• Microsoft Office Suite (Word, Excel, Outlook).

Certifications & Standards

• HV/LV Authorised Person (or training to achieve).
• Electrical/Mechanical Engineering qualifications (HNC/HND or apprenticeship).
• C&G Parts 1 & 2 or equivalent.
• 18th Edition IEE Wiring and Installation.
• IOSH Managing Safely or NEBOSH equivalent.

Previous experience for an FM & Maintenance business is essential.

If you deem yourself suitable for this position, please apply Immediately.