Fluent Mandarin IT Manager

Sponsorship is not provided with this role. Overtime and weekend working may be required.

Our client, an international Bank, is looking for a London-based Fluent Mandarin IT Manager. Hybrid working is not an option for this position.

The IT Manager will provide day-to-day IT management, maintenance, troubleshooting, and technical support, effectively manage the IT infrastructure and systems, solve all related issues in a timely manner, and assist in the planning and implementation of the IT Department tasks including system development, technical development, budget planning, IT requirements, and overseeing all technical issues.

Duties will include (but are not limited to):

• Assist in the planning, organizing, and controlling of the activities and projects of the IT department.
• Provide technical support to ensure IT problems are resolved efficiently.
• Design, implement, and test local IT solutions according to business plans and requirements.
• Manage reliable and secure IT networks, systems, and services, identifying problems, researching, and improving IT solutions to meet business needs.
• Ensure that IT networks, systems, and services are monitored and maintained to high levels of quality in accordance with industry standards and best practices.
• Ensure IT security controls are monitored and maintained to a high standard.
• Cooperate with external support and vendors to ensure effective delivery of IT services.
• Plan and manage approved IT projects and associated budgets.
• Plan for and execute necessary changes to the IT environment and systems.
• Plan for and execute local Disaster Recovery drills and/or contingency processes.
• Monitor and manage IT system vulnerabilities, taking remediation actions to solve relevant risks.
• Provide support and validation for IT/system changes, Disaster Recovery drills, and/or contingency processes.

Skills & Experience:

• Proven knowledge of IT infrastructure, network, and system-related technology.
• 3+ years of experience in IT management and maintenance.
• Previous IT support experience handling IT issues from colleagues in daily work.
• Willingness to work overtime and weekends if required.
• Proficient skills in Server/Storage/VMware/Windows management.
• Proficient in English and Mandarin language skills.
• Experience in supporting IT in a Financial Institution in the UK.
• Experience in coding/script writing.
• Experience in database management.

For more information on this role, please contact Sarah Roffey by sending your CV and quoting ref 16863SR.