Fluent German Operations Consultant – £17k – £22k plus £1k bonus

Recruitment Avenue; London; On-site; GBP 17,000 - 22,000; Full time

Job summary

An established tour operator is seeking a passionate Operations Consultant fluent in German and English for their Groups Department. This role involves ensuring smooth operations and client satisfaction for groups traveling to various destinations. You'll work in a modern, air-conditioned office in North West London as part of an international team, where your customer-oriented approach and attention to detail will be valued. If you're ready to contribute to a dynamic environment and help create memorable travel experiences, this opportunity is perfect for you.

Qualifications

• Fluency in both written and spoken German and English is essential.
• Strong customer service skills and attention to detail are required.

Responsibilities

• Oversee operations of groups ensuring client expectations are met.
• Ensure accuracy of bookings and invoicing documentation.
• Monitor payments in accordance with company requirements.

Skills

Fluent in German

Fluent in English

Customer orientation

Ability to work under tight deadlines

Job description

Job Title – Fluent German Operations Consultant

Department/Sector – Travel

Job Location – London

Salary and benefit – £17k – £22k plus £1k bonus

One of our very well established tour operators has the unique opportunity for a new Operations Consultant within their Groups Department targeted at the German market, with an immediate start available. Their clients are based throughout Europe with a vast amount in German and French speaking countries.

You will be friendly, customer orientated, have an ability to work accurately to tight deadlines. You must be fluent in both written and spoken German and English. In return for your passion for their destinations and your great team spirit, our client offers a modern state of the art, air conditioned office in North West London. You’ll be part of an international team with a great spirit.

Responsibilities:

1. Oversee the operations of groups and ensure expectations of clients are met.
2. Ensure accuracy of bookings and costing information for correct invoicing on appropriate documentations.
3. Monitor receipt of payments in accordance with company requirements.

Language – Native German or equivalent and fluent in English