Fluent French Operations Consultant – £17k – £20k plus £1k bonus

Recruitment Avenue; London; On-site; GBP 17,000 - 20,000; Full time

Job summary

An established tour operator is seeking a Fluent French Operations Consultant to join their Groups Department. This exciting role involves overseeing group operations and ensuring client satisfaction while working in a dynamic, international team. The position offers a modern office environment in North West London and the chance to engage with clients across Europe. If you are passionate about travel and have a knack for customer service, this could be the perfect opportunity for you. Join a vibrant team that values your contributions and offers various benefits, including gym membership discounts and training opportunities!

Benefits

Parking

50% off Corporate Fitness First Gym Membership

Various training opportunities

Familiarisation trips for destination knowledge

Qualifications

• Fluent in both written and spoken French and English is essential.
• Customer-oriented with a friendly demeanor and accuracy under pressure.

Responsibilities

• Oversee operations of groups and ensure client expectations are met.
• Ensure accuracy of bookings and invoicing documentation.
• Monitor receipt of payments as per company requirements.

Skills

Fluent in French

Fluent in English

Customer orientation

Ability to work under tight deadlines

Education

Equivalent to Native French

Job description

Job Title – Fluent French Operations Consultant

Department/Sector – Travel

Job Location – London

Salary and benefit – £17k – £20k plus £1k bonus

One of our very well established tour operators has the unique opportunity for a new Operations Consultant within their Groups Department targeted at the French market, with an immediate start available. Their clients are based throughout Europe with a vast amount in German and French speaking countries.

You will be friendly, customer orientated, have an ability to work accurately to tight deadlines. You must be fluent in both written and spoken French and English. In return for your passion for their destinations and your great team spirit our client offers a modern state of the art, air conditioned office in North West London. You’ll be part of an international team with a great spirit.

Responsibilities

1. Oversee the operations of groups and ensure expectations of clients are met.
2. Ensure accuracy of bookings and costing information for correct invoicing on appropriate documentations.
3. Monitor receipt of payments in accordance with company requirements.

Language – Native French or equivalent and fluent in English.

Benefits – Include parking, 50% off Corporate Fitness First Gym Membership and various training opportunities with familiarisation trips to gain destination knowledge!