Flow Room Shift Manager

FRASERS GROUP; Upper Langwith; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Flow Room Shift Manager to lead a dynamic team in a state-of-the-art distribution center. This role offers the chance to drive operational excellence while fostering a culture of innovation and teamwork. With a commitment to elevating the retail experience, you'll be at the forefront of managing automated flow systems and ensuring peak performance. Join a forward-thinking company that values your contributions and offers a range of exciting perks, including recognition programs and wellness initiatives. If you're ready to take on challenges and make a significant impact, this opportunity is for you.

Benefits

Employee Recognition Programs

Quarterly CEO Sessions

Free Gym Classes

Discounted Gym Memberships

24 Hour Wellbeing Helpline

Wellness Hub Access

Qualifications

• Detailed understanding of automated flow systems functionality.
• Proven experience in leading high-performing teams.

Responsibilities

• Manage systems availability and efficiency to meet KPIs.
• Lead and motivate the flow room shift team effectively.

Skills

Leadership

Interpersonal Skills

Analytical Skills

Customer Focus

Communication Skills

Resilience

Planning and Organizational Skills

Continuous Improvement Tools

Tools

SCADA

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

At Frasers Group we're rethinking retail. Through digital innovation and unique store experiences, we're serving our consumers with the world's best sports, premium and luxury brands globally. As a leader in the industry, we're elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.

Why join us?

Our mission - we are building the world's most admired and compelling brand ecosystem.

Our purpose - we are elevating the lives of the many with access to the world's best brands and experiences.

At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:

• Think without limits - Think fast, think fearlessly, and take the team with you.
• Own it and back yourself - Own the basics, own your role and own the results.
• Be relevant - Relevant to our people, our partners and the planet.

Are you ready to join the Fearless? In this role as Flow Room Shift Manager, you'll bring a flexible approach with a desire to exceed targets through pro-active management and establishing strong working relationships between the operations and engineering teams.

An excellent opportunity to join our impressive state of the art 2.5m square foot Distribution Centre in Shirebrook, that's over 30 Football pitches, and is one of the most advanced warehouses within the UK during a period of exciting elevation and investment in this particular area. Such a great time to join us!

Shift pattern: 4 on 4 off rotation Days/Nights.

• Responsible for Systems availability and efficiency - achievement of KPIs (e.g. minimise downtime).
• Line management and leadership of the flow room shift team, e.g. monitoring and elevating levels of engagement in the team.
• Maintaining a fast paced team and adhere to deadlines set for the site.
• Delivering standard reports to SLT, with performance commentary linked with the ops team commentary.
• Liaising with the operation to deliver the tactical labour plan - prioritise workloads, and support Shift Ops / Section Managers to manage staffing levels during shifts.
• Incident management of IT / Automation, including transparency of status, data-based reporting and pro-active follow up, validation of deadlines being met and monitoring for large scale issues / risks.
• Monitoring and maintaining a safe working environment.
• Maintaining IT backlog and drive consensus on priorities including new projects/change.

Along with your benefits package we also offer a wide range of perks for our colleagues:

Reward, Recognition and Opportunities:

Frasers Champion - Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have thought without limits, owned it or been relevant.

Fearless 1000 - By October 2025, we want our share price to hit £10. If that happens for 30 or more consecutive trading days, all colleagues across the business will receive a bonus! The top 1000 performers in the company will receive unprecedented bonuses, worth from £50,000 to £1million! Senior leaders across the business nominate these performers twice a year for embodying our core values and delivering exceptional performance*.

*subject to terms and conditions.

Frasers Festival - an event like no other! Our Frasers Festival is our celebration for Head Office and Retail Staff across the UK and Europe - hosting a MEGA brand village, guest speakers from the world's biggest brands, evening entertainment, the ultimate Frasers Fearless Fitness Challenge and much more.

CEO Sessions - Once a quarter we offer 20 employees the opportunity to attend our "CEO Sessions" ran by our CEO and leadership team. Employees have the chance to connect, network and submit questions around specific topics such as our Sports or Luxury business.

Retail Reconnect - In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, Head Office employees will gain insights by spending two days in one of our stores or the Warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work.

Employee Welfare:

Frasers Fit - Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice - all completely free.

Retail Trust - We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support.

What's next?

Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter - this will be behaviourally focussed and centred around how you align with our Culture and Values.

Requirements:

• Detailed understanding of the functionality and operation of automated flow systems.
• Proven experience in motivating, leading and developing high performing teams.
• Excellent interpersonal skills with the ability to engage and build trust within a team.
• Customer focused and aware of requirements for quality, efficiency and accuracy.
• Management of automation control systems including SCADA highly desirable.
• Resilience, tenacity, flexible approach and self-starter / pro-active manager.
• Excellent written, verbal and presentational communication skills.
• Results and output oriented.
• Strong analytical, planning and organisational skills.
• Good IT skills, including Microsoft Excel, Microsoft PowerPoint and Microsoft Outlook.
• Ability to influence and challenge in a positive style.
• Understanding of Continuous Improvement tools.