Flow Controller

Kion Group AG; Metropolitan Borough of Solihull; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prominent global leader in automated solutions seeks a first-line support technician to join their team in Solihull. You will be responsible for ensuring optimal equipment functionality, maintaining high-performance standards, and assisting in fault resolution. Applicants should have basic IT skills and relevant experience in automated systems or warehouse settings. This role offers competitive compensation and opportunities for career development within a company known for its commitment to safety and employee well-being.

Benefits

Career Development Opportunities

Competitive Compensation and Benefits

Global Opportunities

Qualifications

• Basic key-skills and IT competency required.
• Experience in a warehouse or production environment is advantageous.
• SafePass, CSCS Card is desirable.

Responsibilities

• Provide first-line support for equipment under the Dematic contract.
• Maintain product flow and ensure quality of output.
• Assist engineering teams during maintenance and breakdown situations.

Skills

Basic IT competency

Experience in automated systems

Health & Safety awareness

Job description

To provide first line support to all equipment detailed withing the CS contract, primarily ensuring delivery to both Dematic and the Customer’s expectations with the aim of achieving KPI targets at all times.

What we offer:

Career Development

Competitive Compensation and Benefits

Pay Transparency

Global Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/

“Dematic is proud to provide equal employment opportunities to all employees and applicants. Dematic prohibits discrimination and harassment of any type without regard to race, religion or belief, age, sex, national or ethnicorigin, disability status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.”

Tasks and Qualifications:

Principal Accountabilities

• To comply with Health & Safety legislation at all times and promote a positive H&S culture.
• KPI focused with a mentality to over achieve where possible
• Provide first-line support to all equipment in scope of the Dematic contract.
• Maintain product flow at all times.
• Provide basic fault resolution and contribute towards complex faults alongside the engineering team
• As required, provide assistance in maintenance and breakdown situations to the engineering team
• To work within the manufacturers recommendations and industry standard practices
• To drive 5S and value-add practices across site
• Prioritisation of multiple system faults
• To ensure quality of output at all times
• To accurately record all work undertaken
• Involvement in continuous improvement and sales opportunities
• To represent the company in a professional manner at all times and maintain customer relations
• To adhere to the Quality processes and procedures as set out by the company

Knowledge & Experience Required

• Basic key-skills and basic IT competency
• SafePass, CSCS Card (desirable)
• Previous experience/knowledge of automated systems, warehouse or production environment
• Working at height experience (desirable)
• Demonstratable history of safe working and contribution towards a positive working culture

About us

KION Supply Chain Solutions (KION SCS) is an operating unit of the KION Group, consisting of the two strong and successful brands Dematic and DAI. Dematic is an intralogistics innovator that designs, builds and supports intelligent, automated solutions for manufacturing, warehouse and distribution environments for customers that are powering the future of commerce. The company is headquartered in Atlanta with engineering centers, manufacturing facilities and service centers located in more than 25 countries, and also owns the software company, Digital Applications International Limited (DAI).

DAI, acquired by Dematic in 2020, specializes in logistics automation solutions with offices in the US, UK and Switzerland.

The KION Group is among the world’s leading suppliers of industrial trucks and supply chain solutions and has a global network of more than 42,000 employees. Its portfolio encompasses forklift trucks and warehouse trucks, as well as integrated automation technology and software solutions for the optimization of supply chains. Across more than 100 countries worldwide, the KION Group’s solutions improve the flow of material and information within factories, warehouses, and distribution centers.

Our Linde and STILL forklift brands serve the premium industrial truck segment. Dematic is a global leader in automated material handling. Together, we are shaping the future and are among the best in our industry.

Our culture is driven by our shared KION Group values – integrity, collaboration, courage and excellence.