Florist

Dorchester Collection - The Dorchester; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury hotel brand in London is seeking a Florist responsible for creating beautiful floral arrangements and delivering exceptional service. You will handle guest requests, design wedding flowers, and manage the care of plant materials. Applicants should possess strong communication skills and be comfortable engaging with customers in English. This role is an opportunity to join a renowned team and improve your craft in a prestigious environment.

Benefits

Fantastic Employee bonus scheme

Complimentary stays including breakfast

50% discount at selected restaurants

Access to well-being advice

Training and development opportunities

£1,000 bonus for friend recommendations

Qualifications

• Ability to create beautiful floral and plant arrangements.
• Comfortable communicating in English.

Responsibilities

• Create floral arrangements for various hotel areas.
• Meet guests for bespoke arrangement requests.

Skills

Great communication skills

Strong customer service ethic

Creativity

Job description

Social network you want to login/join with:

We care about your career and are known for having the absolute best people in the industry. When you join us as a Florist, you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends but also through our award-winning learning academy, enabling you to achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you'll get

As a Florist at The Dorchester, here are some of the great benefits you will receive:

• Fantastic Employee bonus scheme and excellent Service charge
• Complimentary stays including breakfast across the Dorchester Collection Hotels
• 50% F&B discount at selected bars and restaurants within the Dorchester Collection
• Vibrant social events that bring employees together, including Summer party and Winter ball
• Amazing benefits such as discounts in various high street and online shops, seasonal ticket loan, rental deposit scheme, and a competitive Private Pension Scheme
• Apprenticeship, training, and development opportunities—from Level 2 (Hospitality Team Member) up to Level 5 (Operations Manager) and many others
• £1,000 bonus when you recommend a friend
• Access to immediate well-being advice, because We Care about our employees

What you'll do

You'll love what you do and take pride in delighting our guests:

• You will be responsible for creating beautiful floral and plant arrangements for various parts of the hotel during the day. This includes the care and conditioning of plant materials, creation and delivery of floral arrangements for different hotel areas, meeting guests, and organizing bespoke arrangements tailored to their requirements to ensure our guests receive the best experience.
• Sometimes our guests have special requests involving creating bespoke arrangements for rooms or suites, designing wedding and event flowers, and creating bouquets for delivery across London. Most of these requests are fulfilled by our florists, along with assistant florist managers and designer florists.

The items shared are the essence of a day in the life of a Florist, but we will provide specifics on how we care for our hotel.

What you'll bring

• Our values of Passion, Personality, Respect, Working Together, and Creativity guide us each day. As a Florist, you’ll have the opportunity to bring these to life and continue to create our legacy.
• Great communication skills and a strong customer service ethic are essential to keep our departments running smoothly.
• English is the primary language used in our hotel, and you should be able to communicate comfortably in this language.