Floor Waiter

The Balmoral; City of Edinburgh; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prestigious hotel group in Edinburgh seeks enthusiastic individuals to join the Bar team. You will provide exceptional service, work closely with others, and contribute to an environment fostering growth and excellence. Ideal candidates will show team spirit and have a passion for hospitality. Extensive training is provided, and you will enjoy various benefits, including discounted hotel rates and professional development opportunities.

Benefits

Discounted hotel rates

Discounted food & beverage experiences

Discounted spa treatments

Meals on duty

Social activities and events

Qualifications

• Demonstrate team spirit and trustworthiness in a hospitality environment.
• Pride themselves on resolving guest and workplace issues.
• Possess relevant experience (beneficial but not essential).

Responsibilities

• Join the Bar team to deliver flawless service.
• Cooperate well with colleagues in your team and across departments.
• Tailor your approach to achieve high-quality results.

Skills

Team spirit

Communication skills

Problem-solving

Service excellence

Attention to detail

Job description

Our hotel

The Balmoral is located at Edinburgh’s most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel’s majestic clock defines the city’s skyline, and since opening in 1902, it has run three minutes fast to ensure our guests never miss their train.

Your key responsibilities

Rocco Forte Hotels is a collection of iconic hotels that respect the individuality of location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests.

As a valued part of the Forte family, you will:

• Join our outstanding Bar team to deliver flawless service
• Cooperate well with colleagues in your team and across departments
• Tailor your approach to achieve high-quality results
• Deliver discreet, understated, and timely service, going the extra mile
• Be knowledgeable about the hotel, our facilities, and the local area
• Take ownership of performing your job well in line with departmental standards
• Have a passion for service excellence and attention to detail

Who are we looking for

We seek enthusiastic and dedicated individuals passionate about celebrating the individuality of our hotels and guests. We look for team members who:

• Demonstrate team spirit and trustworthiness
• Pride themselves on resolving guest and workplace issues
• Are enthusiastic about learning
• Have dedication and passion for hospitality
• Possess relevant experience (beneficial but not essential); extensive training will be provided
• Become part of our family, with opportunities to develop skills in a nurturing environment
• Have excellent communication and interpersonal skills

Why work with us

Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognized and rewarded. It is an ideal place for growth and excellence in the hospitality industry.

Our benefits include:

• Discounted rates across our collection of iconic hotels
• Discounted food & beverage experiences
• Discounted spa treatments and products
• Extensive learning and development opportunities
• Meals on duty and laundry of uniforms
• Social activities and events
• Recognition & reward programs
• Annual awards
• Employee Assistance Programme
• Cycle to Work scheme

Ready to take the next step in your career? Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, committed to excellence, with a welcoming family culture, driven by passion, commitment, and the desire to delight guests and serve one another.