Floor Supervisor

Flight Club; Oxford; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Skills development

Employee assistance

Tips shared fairly

Family Value Award

Paid break time

Health plan

Free meals

Incentives

Refer-a-friend bonus

Team socials

Venue discounts

Service awards

Family friendly leave

Job summary

Flight Club in Oxford is seeking a Floor Supervisor to be the heartbeat of the action, leading your team to deliver epic service and ensure every guest feels special in a high-energy venue.

This role champions our values—Warmth, Togetherness, Passion, and Innovation—on every shift, with opportunities to grow within a company that rewards performance with engaging incentives and family-friendly benefits.

Qualifications

• Leadership and guest service skills required.
• Ability to motivate a team in a fast-paced environment.
• Strong communication and interpersonal skills.

Responsibilities

• Lead a high-energy team to deliver outstanding service.
• Ensure guests feel valued on every shift and maintain service standards.
• Uphold Flight Club values of warmth, togetherness, passion and innovation.

Skills

Team leadership

Customer service

Energy & pace

Job description

About Flight Club

Flight Club
is on a mission to bring groups of people together for moments of unexpected,
ridiculous, joy. The brand combines its invention of the world’s first Social
Darts experience with stunning cocktails and sharing dishes.

What You’ll Be Doing

As a Floor Supervisor at Flight Club, you’ll be the heartbeat of the action, leading your
team to deliver epic service. You’ll make sure every guest feels special and
every visit is unforgettable, all while keeping the energy and standards sky-high.
If you love being on the move and want to lead a team that’s reinventing nights
out, this is your chance to serve up something extraordinary.

In this role you’ll be championing our values on every shift: Warmth, Togetherness,
Passionate and Innovation. Our teams are a full-throttle, high-energy,
total-commitment bunch, and you’ll need to throw everything you’ve got into
giving our guests the best time possible.

Why join the Flight Club Family?

The Flight Club Family is just that, a family.
We work with each other and we support each other, we win together and we lose
together. That means honesty, commitment and responsibility, from all of us. Named one of The Times Top 100 Places
to Work, we’re proud to celebrate individuality, and support your growth
every step of the way.

Here’s what you get when you join us:

• Skills
  development & training - grow
  your skills and grow your future
• Employee
  Assistance Programme - to
  support your wellbeing, whenever you need
• Tips shared
  fairly - we are
  a team
• £500 Monthly
  Family Value Award - for
  being an absolute legend
• Paid break
  time - so you can properly relax
• Health cash
  plan support - available
  for you and your family
• Free meals
  on shift - every
  shift comes with a side of tasty
• Regular
  incentives - from
  surprise goodies to epic challenges
• Regular
  rewards - surprise and delight for our shining
  stars
• Refer-a-friend
  bonus – bring your bestie and earn
  up to £500
• Team socials
  & competitions – work
  hard, play harder
• Discounts
  across all our venues - perks
  that follow you everywhere
• Service
  awards – loyalty
  deserves love (and gifts)
• Enhanced family
  friendly leave – for
  quality time

Here at Flight Club, we believe our success begins and ends with our people. We are
committed to a diverse culture where all our team feel respected and
included. We acknowledge the power that a diverse set of beliefs and
perspectives can bring, and that a variety of voices strengthens our team,
enhances creativity, and drives innovation. We welcome applications from
candidates of all identities, including individuals of different races,
ethnicities, genders and sexual orientations. If you're passionate about
contributing to a culture of inclusion and collaboration, please
apply.