Duty Manager

Flight Club; Oxford; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Skills training

EAP

Bonus scheme

Free meals

Team socials

Venue discounts

Service awards

Job summary

Flight Club in Oxford is seeking a Duty Manager to create unforgettable guest experiences while leading and inspiring a brilliant team on shift. You’ll drive standards, keep the vibe right and ensure seamless service, all while supporting and motivating your people.

We champion warmth, togetherness, passion and innovation. This role offers a fast-paced, collaborative environment with rewards including training, bonus schemes and tasty meals on shift.

Qualifications

• Experience leading a hospitality or F&B team on shift
• Strong people skills and a passion for guest satisfaction
• Ability to thrive in a fast-paced environment

Responsibilities

• Lead and motivate the on-shift team to deliver exceptional guest experiences
• Set and uphold service standards throughout each shift
• Foster a welcoming, high-energy atmosphere aligned with Flight Club values

Job description

About Flight
Club

Flight Club
is on a mission to bring groups of people together for moments of unexpected,
ridiculous, joy. The brand combines its invention of the world’s first Social
Darts experience with stunning cocktails and sharing dishes.

What You’ll
Be Doing

Being a Duty
Manager in Flight Club is all about creating unforgettable experiences for
our guests while leading and inspiring a brilliant team. You’ll be driving the
standards on shift, keeping the vibe right and the service seamless, all while
making sure your team feels supported, motivated and engaged. If you’re
passionate about people and thrive in a fast-paced environment we’d love to
hear from you.

You’ll be
championing our values on every shift: Warmth, Togetherness, Passionate and
Innovation. Our teams are a full-throttle, high-energy, total-commitment bunch,
and we don’t hold back from giving our guests the best time possible.

Why join the
Flight Club Family?

1. The Flight Club Family is just that, a family.
2. We work with each other and we support each other, we win together and we lose
together. That means honesty, commitment and responsibility, from all of us. Named one of The Times Top 100 Places
to Work, we’re proud to celebrate individuality, and support your growth
every step of the way.

Here’s what you get when you join us:

• Skills
  development & training - grow
  your skills and grow your future
• Employee
  Assistance Programme - to
  support your wellbeing, whenever you need
• Tips shared
  fairly - we are
  a team
• Health cash
  plan support - available
  for you and your family
• Quarterly Bonus
  Scheme – hard work
  recognised and rewarded
• Free meals
  on shift - every
  shift comes with a side of tasty
• Regular
  incentives - from
  surprise goodies to epic challenges
• Regular
  rewards - surprise and delight for our shining
  stars
• Refer-a-friend
  bonus – bring your bestie and earn up
  to £500
• Team socials
  & competitions – work
  hard, play harder
• Discounts
  across all our venues - perks
  that follow you everywhere

• Service
  awards – loyalty
  deserves love (and gifts)

Here
at Flight Club, we believe our success begins and ends with our people. We
are committed to a diverse culture where all our team feel respected and
included. We acknowledge the power that a diverse set of beliefs and
perspectives can bring, and that a variety of voices strengthens our team,
enhances creativity, and drives innovation. We welcome applications from
candidates of all identities, including individuals of different races,
ethnicities, genders and sexual orientations. If you're passionate about
contributing to a culture of inclusion and collaboration, please apply.