Floor Staff / Waiter

Nancy's Cocktail Bar; Greater London; On-site; GBP 23,000 - 32,000; Full time

Job summary

Nancy’s Cocktail Bar in London Bridge is seeking confident, vibrant staff to join our floor team. You will work with our host and bar teams to personalise and elevate the guest experience, and confidently describe cocktails and food to guests.

We value experience in busy venues, strong section management, anticipatory service, and excellent communication. Full-time hours are 35–45 per week, with a base rate of £20 per hour including service and potential for more on busy weeks.

Qualifications

• Experience in busy venues.
• Ability to manage a section and anticipate guest needs.
• Strong communication and teamwork.

Responsibilities

• Describe offerings confidently to guests.
• Explain ingredients and flavour profiles.
• Own your section and anticipate guest needs.
• Maintain calm and efficiency during peak service.
• Communicate proactively with colleagues and teams.
• Collaborate with host, bar and management to deliver great guest experience.
• Help create energy and atmosphere on the floor.

Job description

Full-time £20 per hour including service

The Role

We are looking for people with a confident and vibrant personality, a passion for great cocktails and food, and helping our guests find the perfect choices for them. You will work closely with our host and bar teams to help personalise and elevate the guest experience. We are looking for someone who has experience in busy venues, understands section management and anticipatory service, and can work with the management team to create a buzz and a real sense of occasion on the floor.

Main Responsibilities

• Know the cocktail and food menus in depth and confidently describe offerings to guests
• Talk guests through ingredients, flavour profiles, and recommendations
• Take ownership of your section, anticipating guests’ needs and keeping service smooth
• Keep a clear head during busy services and take floor service in your stride
• Communicate with colleagues in a productive, proactive way
• Work closely with the host, bar, and management teams to deliver a strong guest experience
• Help create energy on the floor and contribute to the overall atmosphere of the venue

What we’re looking for

• A confident and vibrant personality
• A passion for hospitality, food, and cocktails
• Experience working on the floor in busy venues
• Strong section management and anticipatory service skills
• Good communication and teamwork
• A calm and proactive approach during service
• Full-time hours (35-45) and availability on our busiest days (Thursday to Saturday)

Why join Nancy’s?

Nancy’s offers the chance to be part of an exciting new bar with a distinctive identity and a strong point of view. From the cocktail list to the music and overall guest experience, every part of the venue is designed to be polished, energetic, and memorable. We'd like to help you grow, in the same way you’ll help us grow.

What we offer

£20.00 per hour, with base rate and tronc, with potential for more on particularly good weeks 35-45 hours a week The chance to be part of an exciting new cocktail bar in London Bridge

Excellent Part - Timers considered