Floor Staff

Scotsman; City of Edinburgh; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a dynamic hospitality group in Scotland as a member of the floor team, where you'll provide exceptional customer service and engage in all aspects of service. This role offers a vibrant work environment, with opportunities for career development and flexible working arrangements. Enjoy unique perks such as TRONC electronic tips, Wagestream for financial wellbeing, and discounts at various venues. If you're enthusiastic about working in a social setting and have experience in hospitality, this is the perfect opportunity for you!

Benefits

TRONC electronic tips

Wagestream

30% off food and cinema tickets

Hotel and Apartment discounts

Access to Scotsman Perks Benefits Portal

Staff meals on duty

Flexible working opportunities

Career development through Scotsman Steps

Refer a Friend Scheme

Qualifications

• Experience in a similar role.
• Great personality and enjoy working in a team.

Responsibilities

• Providing excellent customer service.
• Involvement in all aspects of service.
• Promoting sales to maximize customer spend.

Skills

Customer Service

Teamwork

Sales Promotion

Job description

About Us:

The Scotsman Group is Scotland’s largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more.

The Role:

As a member of the floor team, your role will include:

• Providing consistently excellent customer service.
• Involvement in all aspects of service; setting-up, serving customers, liaising with kitchen staff and cleaning down after service.
• Promoting sales to ensure customer spend is maximised.

The Person:

The ideal candidate will have:

• Experience in a similar role.
• A great personality and enjoy working as part of a team in a social environment.
• Availability to work shifts, including evenings and weekends as per business needs.

What We Offer:

As part of Scotsman Hospitality, you will have access to the following benefits that include:

• TRONC electronic tips – Our staff keep 100% of tips earned in venues.
• Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 30% off of food and cinema tickets in all of our venues across Scotland.
• Hotel and Apartment discounts.
• Access to Scotsman Perks Benefits Portal.
• Staff meals on duty.
• Flexible working opportunities.
• Career development through our Scotsman Steps training programme.
• Refer a Friend Scheme.

The Process:

If you think this is the role for you then apply now and one of our friendly team will be in touch.