Floor Staff

TN United Kingdom; City of Edinburgh; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a vibrant hospitality group in Scotland as Floor Staff, where your customer service skills will shine! This role offers the chance to work in a dynamic environment, providing exceptional service and promoting sales. Enjoy a range of benefits including tips, discounts, and career development opportunities. If you thrive in a social setting and are ready to contribute to a fantastic team, this is the perfect opportunity for you!

Benefits

TRONC electronic tips

Wagestream

30% off food and cinema tickets

Hotel and Apartment discounts

Access to Scotsman Perks Benefits Portal

Staff meals on duty

Flexible working opportunities

Career development through training programme

Qualifications

• Experience in a similar role.
• Great personality with a team-oriented mindset.

Responsibilities

• Provide consistently excellent customer service.
• Involve in all aspects of service including setup and cleanup.

Skills

Customer Service

Teamwork

Sales Promotion

Job description

Southpour, 1-5 Newington Road, Edinburgh, EH9 1QR

Who we are?

The Scotsman Group is Scotland’s largest and most diverse hospitality group, with over 40 venues across Scotland including bars, restaurants, hotels, and more.

We are looking for experienced and talented Floor Staff to join our fantastic venue.

What is in it for you?

As part of Scotsman Hospitality, you will have access to the following benefits:

• TRONC electronic tips – Our staff keep 100% of tips earned in venues.
• Wagestream – Stream up to 40% of your pay as it is earned and set automatic savings to support your financial wellbeing.
• 30% off food and cinema tickets in all our venues across Scotland.
• Hotel and Apartment discounts.
• Access to Scotsman Perks Benefits Portal.
• Staff meals on duty.
• Flexible working opportunities.
• Career development through our Scotsman Steps training programme.

The Role:

As a member of the floor team, your responsibilities will include:

• Providing consistently excellent customer service.
• Involvement in all aspects of service: setting up, serving customers, liaising with kitchen staff, and cleaning down after service.
• Promoting sales to ensure customer spend is maximized.

The Person:

The ideal candidate will have:

• Experience in a similar role.
• A great personality and enjoy working as part of a team in a social environment.
• Availability to work shifts, including evenings and weekends as per business needs.

The Process:

If you think this is the role for you, then apply now and a member of the venue team will be in touch.