Floor Staff

The Glee Club; Birmingham; On-site; GBP 1,653,000 - 2,066,000; Part time

Benefits offered by this job

Bonus scheme

Tips

Free show tickets

Job summary

The Glee Club Birmingham is seeking enthusiastic bar and floor staff for 1–3 shifts per week. The role involves serving drinks, delivering food to tables, and maintaining a high standard of cleanliness.

Shifts run from around 5pm to 11:30pm with shorter options available for students or those with second jobs. Pay is £12.80 per hour plus tips and a bonus scheme, with free tickets to shows when you’re not working.

Qualifications

• Must be 18+ and available weekends/evenings.
• Willing to cross-train for bar and floor roles.
• Shifts start 5pm–7pm and finish 8pm–11:30pm.
• Friendly, inclusive attitude.

Responsibilities

• Dealing with customer issues effectively and efficiently.
• Read tickets and take correct food to correct tables (tray required).
• Clean, set up and pack away furniture safely and efficiently.
• Serve drinks orders to tables (carrying trays).
• Collect empties from floor during intervals and while serving.
• Maintain high cleanliness standards in kitchen and wash-up area.
• Polish cutlery, clean tables and prepare venue before doors open.

Skills

Customer service

Teamwork

Flexibility

Job description

IMPORTANT: Must be 18+, must be available to work weekends and evenings, including 31st December.

Established in 1994, our award-winning venues have been hosting events for over 30 years, including comedy, music, drag, podcasts, talks/Q&As & spoken word. Described by The Guardian as "enormously well-regarded", we pride ourselves on a commitment to excellence & innovation in live events.

We are committed to diversity and inclusion, and are keen to attract people of different backgrounds, perspectives and experiences. We particularly encourage applications from historically underrepresented communities for all roles. Just like our venues are designed for everyone, so is our workplace, and we work hard to create an inclusive culture for everyone.

The Venue: The Glee Club Birmingham is one of the longest running comedy clubs in the UK. Our main room has a capacity of 400 seated / 600 standing, and is open every Thursday, Friday and Saturday for our weekly comedy nights, as well as being available to hire to some of biggest names in comedy, music, drag, cabaret and spoken word 7 days a week.

We are looking for an enthusiastic and hardworking person to join our bar and floor staff team for an average of 1 - 3 shifts a week. During the summer months we are quieter but shifts pick up from September through to June. We are looking for someone who is willing to be cross-trained and will work across both bar & floor departments.

Pay: £12.80ph + tips and a bonus scheme, paid 4 weekly.

Job Roles & Responsibilities: Floor

Dealing with certain, low level, customer issues effectively and efficiently.

Read tickets and take correct food to correct tables efficiently (you will be required to carry a tray).

Clean, set up and pack away furniture safely and efficiently.

Serve drinks orders to tables. (Carrying trays).

Collect empty plates and glasses from the floor during intervals and whilst serving.

Maintain high cleanliness standards in the kitchen and wash up area.

Complete any job requested by your manager to ensure the venue is ready to go before doors open (polishing cutlery, cleaning tables, putting out leaflets etc).

Things To Know:

Shifts start between 5pm - 7pm and generally finish between 8.00pm-11.30pm. Shift lengths vary between 4-6 hours. Shorter 2-3 hour shifts are available for those with second jobs or university.

We don't provide transport home but we are happy to allow you to leave at a reasonable time to get public transport if you let us know in advance.

Due to the nature of our service model the first hour of the shift can be quite intense so an ability to work well under pressure is a must. We aim to serve all of our customers (up to 400 people) before the show starts. We then have intervals where the bar picks up again.

Free tickets to shows you're not working * (if they are our shows)

Shifts finish early enough to still go out afterwards.

Productivity scheme which could mean an extra £1.50 per hour, on that shift, if targets are hit.

Friendly, inclusive and interesting place to work.

Short, evening shifts, perfect for anyone studying or someone looking for a part time job.

Floor Staff • Birmingham, England, United Kingdom