Floor Staff

Armagh I; Armagh; On-site; GBP 20,000 - 24,000; Part time

Job summary

An established industry player is seeking dedicated Floor Staff to join their Bar Team. This part-time, permanent role offers various shift patterns, including evenings and weekends. You will be responsible for providing exceptional customer service, maintaining high hygiene standards, and ensuring effective communication with other departments. The position offers opportunities for career progression and continued training, making it an exciting opportunity for those looking to grow in the hospitality sector. If you thrive in a fast-paced environment and enjoy working with people, this is the perfect role for you.

Benefits

Complimentary meals on shift

Discounted gym/pool membership

Free uniform provided

Discounted staff, friends and family rate

Continued training and career progression opportunities

Qualifications

• Ability to work under pressure while maintaining quality.
• Excellent verbal and written communication skills.

Responsibilities

• Present a professional attitude and maintain hygiene standards.
• Greet customers and take orders efficiently.
• Handle guest queries and complaints effectively.

Skills

Organizational Skills

Communication Skills

Customer Service

Time Management

Job description

Armagh City Hotel are now recruiting for Floor Staff (Part Time | Permanent) to join our Bar Team. Various shift patterns are available.

Special Conditions:

• Shift patterns to include early mornings, late evenings, weekends and statutory holidays or other holidays
• Full list of conditions in Terms of Employment and Employee Handbook
• Must be available to work evenings and weekends

Benefits of working with the Armagh City Hotel:

• Complimentary meals on shift.
• Discounted gym/pool membership.
• Free uniform provided
• Discounted staff, friends and family rate.
• Continued training and opportunity for career progression.

**Armagh City Hotel is an equal opportunities employer

Job Reference FS/05/25

Salary TBC

Closing Date Wednesday, 14 May

Key Responsibilities

• To present a professional and courteous attitude, to include professional presentation of uniform and hygiene.
• To ensure that all tasks are completed within the allocated time frames, maintaining the standard expected of the hotel.
• Greeting customers, having extensive knowledge of menu’s, taking orders efficiently and presenting them as requested.
• To maximise sales and ensure prompt and accurate billing procedures.
• To maintain effective communication and relationships with other hotel departments to ensure effective operation and guest satisfaction.
• To attend all training, meetings, and courses to upskill and refresh food service skills.
• To ensure a high level of cleanliness in your department, public areas and back corridor, adhering to cleaning policies, rotas etc
• Handling any guest queries and complaints, ensuring to record and report accurately and escalate where applicable.
• To comply with all Safety Rules and Policies and Procedures as outlined in The Employee Handbook.

Please Note: This job description is not an exhaustive list of duties and responsibilities the post holder will be required to undertake, any other reasonable duties will be discussed and directed by the Bar Manager and/or General Manager.

Essential Candidate

• The ability to work under pressure to achieve objectives within timescales, without comprising accuracy and quality
• Must be extremely organised with the ability to make intelligent decisions when faced with competing priorities
• Excellent at both verbal and written communication with great interpersonal skills and the ability to communicate at all levels
• Candidates must be available to work weekdays, and weekends, during the day, evenings and late nights.

Desirable Candidate

• Previous experience in a similar role is desirable but not essential