Floor Manager – Premium Dining & Guest Experience

Quaglino's; City of Westminster; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Discounts at group restaurants

All Gravy training

Employee awards night

Holiday entitlement

Volunteer day

Job summary

Quaglino's in London is seeking a dedicated Floor Manager to oversee the waiting team and ensure seamless service delivery. Working closely with the Restaurant Manager, you will maintain our commitment to exceptional dining experiences, where warmth, charm, and strong interpersonal skills are essential to build rapport with guests.

Join a team that values growth and inclusivity, with ample opportunity for personal development.

Qualifications

• Experience managing a front-of-house team in a hospitality setting.
• Proven ability to deliver high standards of guest service.
• Strong interpersonal and communication skills.

Responsibilities

• Oversee waiting team to ensure seamless service delivery.
• Collaborate with the Restaurant Manager to uphold dining standards.
• Mentor and develop front-of-house staff and build guest rapport.

Skills

Floor supervision

Guest service

Team leadership

Communication

Job description

Quaglino's in London is seeking a dedicated Floor Manager to oversee the waiting team and ensure seamless service delivery. Working closely with the Restaurant Manager, you will maintain our commitment to exceptional dining experiences, where warmth, charm, and strong interpersonal skills are essential to build rapport with guests.

Join a team that values growth and inclusivity, with ample opportunity for personal development.