Floor Manager (Leeds)

Arne Clo Ltd; Ledston; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Health cash plan

Life assurance 5x salary

34–36 days holiday + birthday

Annual/quarterly bonus schemes

Discount marketplace

Employee Assistance Programme

Cycle to Work

Job summary

ARNE is seeking a Floor Manager for our Leeds store to lead daily operations, deliver exceptional customer service and drive sales with a proactive, hands-on approach. You will open/close the store, manage stock and visual merchandising, mentor new team members and act as a liaison during shifts to ensure smooth trading and a welcoming shopping environment.

Join a brand redefining retail with strong team collaboration, weekend availability, and focus on standout customer experiences across our

Qualifications

• Previous experience in a retail environment in a supervisory or keyholder role.
• Strong communication and interpersonal skills.
• A keen interest in fashion and retail.
• Ability to work flexible hours, including weekends and holidays.
• Proactive attitude with the ability to work independently.
• Strong organisational skills and attention to detail.

Responsibilities

• Open and close the store, ensuring everything is secure and ready for trading each day.
• Assist in managing daily operations, including stock management and visual merchandising.
• Deliver exceptional customer service, engaging with customers to enhance their shopping experience.
• Support the team in achieving sales goals and key performance indicators.
• Help with training and mentoring new team members.
• Act as a point of contact for shift-related issues in the absence of management.
• Always maintain the cleanliness and presentation of the store.

Skills

Supervisory experience

Strong communication

Fashion interest

Flexible hours

Proactive attitude

Organisational skills

Job description

ARNE's retail vision is to redefine what shopping feels like. Every space we create embodies our 'less is more' approach, understated yet elevated, blending minimal, high-quality products with a store environment that's anything but average. We're challenging the traditional retail model and setting a new standard where exceptional design, accessible pricing and meaningful customer experiences sit side by side.

Following the incredible success of our flagship store at Liverpool ONE, we're continuing our exciting retail journey with the launch of a brand-new store in Leeds.

We are therefore looking for passionate, customer focused individuals to join our team!

You'll be the face of ARNE, welcoming customers, sharing our story, and delivering exceptional customer service! If you're passionate about fashion, enjoy delivering excellent customer experiences, and want to be part of a brand that's redefining retail, this is your opportunity to make an impact and help shape the future of ARNE.

Requirements

• Open and close the store, ensuring everything is secure and ready for trading each day.
• Assist in managing daily operations, including stock management and visual merchandising.
• Deliver exceptional customer service, engaging with customers to enhance their shopping experience.
• Support the team in achieving sales goals and key performance indicators.
• Help with training and mentoring new team members.
• Act as a point of contact for shift-related issues in the absence of management.
• Always maintain the cleanliness and presentation of the store.

Essential Experience and Skills

• Previous experience in a retail environment, in a supervisory or keyholder role is essential.
• Strong communication and interpersonal skills.
• A keen interest in fashion and retail.
• Ability to work flexible hours, including weekends and holidays.
• Proactive attitude and ability to work independently.
• Strong organisational skills and attention to detail.
• We are proud to be recognised as a Medium sized Sunday Times Best Place to Work for 2024
• 32 Days Holiday (including Bank Holidays) + your Birthday off
• Holidays increasing up to 36 days with service
• Annual and quarterly bonus schemes based on company performance
• Health Cash Plan from day one
• Life assurance paying 5x annual salary from day one
• Discounted marketplace with money off/cash back from 100's of places
• Employee Assistance Programme
• Cycle to Work Scheme

ARNE are an equal opportunities employer. We believe that diverse people bring different skills and are committed to ensuring our business support the needs of potential colleagues from Ethnic Minority backgrounds and colleagues who may be disabled or neurodiverse. We are committed creating a great place to work through diversity and inclusivity and we strongly encourage applications from candidates from all backgrounds to join our growing team.

Floor Manager (Leeds) - Leeds, England, GB