Floor Manager - Flagship Department Store

TN United Kingdom; Glasgow; On-site; GBP 38,000; Full time

Job summary

A leading company in Glasgow seeks a Floor Manager / Department Manager to deliver exceptional service and drive sales in a luxury retail environment. The role includes coaching a team, maintaining brand standards, and achieving sales targets. Ongoing training and opportunities for progression are provided.

Benefits

Employee discounts and schemes

Bonuses and commissions

Qualifications

• Experience in luxury or premium retail management.
• Knowledge and passion for luxury brands.

Responsibilities

• Providing a luxury selling experience to all customers.
• Driving and achieving individual and team objectives.

Skills

Communication

Leadership

Self-motivation

Education

Experience in luxury or premium retail management

Job description

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Client:

Frasers

Location:

Glasgow, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

e5a83a25ad6a

Job Views:

3

Posted:

17.05.2025

Expiry Date:

01.07.2025

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Job Description:

The opportunity

As a Floor Manager / Department Manager, you will offer an exceptional level of one-to-one service to our customers, using excellent product and brand knowledge to inspire customers and exceed their expectations. You will possess a real passion for fashion and for delivering a world-class client experience. You will coach and develop the team, ensure brand standards are delivered, and all operational tasks are completed. This role offers eligibility for basic and enhanced commission on sales, retail incentive schemes, and a generous employee product discount. You will receive ongoing training, coaching, and support with many opportunities to progress.

The responsibilities include:

• Providing a luxury selling experience to all customers with excellent product knowledge and expertise
• Demonstrating products confidently and making recommendations to achieve sales targets
• Driving and achieving individual and team objectives, being accountable for sales results and KPIs
• Organizing and maintaining high standards of visual presentation and store cleanliness
• Supporting stock counts and operational duties
• Leading by example and coaching the sales team
• Developing relationships with brand representatives
• Participating in store activities and events
• Maintaining personal grooming standards and adherence to policies

Qualifications and requirements include:

• Experience in luxury or premium retail management
• Knowledge and passion for luxury brands and building brand relationships
• Experience managing a team of managers
• Ability to work under pressure and flexible scheduling

The person we seek demonstrates:

• High energy, confidence, and assertiveness
• Excellent communication skills
• Self-motivation and resilience
• Leadership qualities and coaching ability

Additional rewards include:

• Salary of £37,722
• Bonuses and commissions
• Employee discounts and schemes