Floor Manager

Luci; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

Join Aqua as a Floor Manager, supporting a vibrant team in delivering exceptional service at London's first Italian dining bakery. You'll receive competitive pay, ongoing training opportunities, and various perks like discounts and extra leave for your birthday. Become part of a culinary adventure that prioritizes hospitality and innovation!

Benefits

Discounts at all Aqua venues

Birthday off and additional long service leave

Ongoing training and development

Wagestream for financial well-being

Discounted gym membership

Lunch & Learn benefit

Referral scheme with £500 reward

Responsibilities

• Support the floor team to ensure every guest receives exceptional service.
• Ensure the team is familiar with service procedures and provide necessary training.
• Maintain effective communication between the team and senior management.

Job description

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Aqua Restaurant Group is home to a unique collection of restaurants and bars in vibrant cities like London, Paris, Hong Kong, New York, Miami, and Dubai.

At Aqua, we offer passionate culinary and hospitality professionals the chance to grow their careers and explore new opportunities.

As our Floor Manager, you will be supporting the Restaurant Manager in guiding the floor team and running a smooth operation.

Where are we located?

Luci is London’s first Italian dining bakery, sharing the same heritage as the grand cafes of Milan, that brings the best of Italy from breakfast through dinner.

Located on Long Acre in The Yards, we’re just a two minute walk from Covent Garden Station or two minutes from Leicester Square station.

What we bring to the table:

• Dine with us: Enjoy discounts at all Aqua venues
• Celebrate YOU: Take your birthday off and earn additional long service leave
• Grow with us: Ongoing training and development to support both your professional and personal development
• Financial well-being: Manage your pay with ease through Wagestream & enhance your financial knowledge
• Work out: Discounted gym membership
• Lunch & Learn: Head Office perk
• Share the Talent: Bring a friend on board and get £500

Your day at Aqua:

• Lead by example: Support the floor team, ensuring every guest receives a warm welcome and exceptional service
• Support the team: Make sure your team is familiar with service procedures, updated employee manuals, and provide necessary training. Your effort will ensure the reception team can confidently deal with guest queries and daily duties
• Operational excellence & communication: maintain effective communication between the team and senior management so that everything is excellently executed

You will be paid £12.21 per hour. In addition, you can be a part of the venue’s Tronc system, which may give you up to £4.00 extra per hour each month. The Tronc system is managed by the Tronc Master.

This is a full-time contract of 48hours, salary of up to £40,000/annum including service charge.

Where there is water, there is life & where there is life, you will find us!

Dive into a world of culinary innovation and memorable dining experiences, where your love for food and hospitality can shine.

All applicants must be eligible to live and work in the UK.

Aqua Restaurant Group welcomes individuals from all backgrounds and is committed to creating an inclusive work environment. If you require reasonable adjustments to make your experience more accessible, please let us know.

Apply today as a Floor Manager and be part of Aqua’s global culinary adventure!