Floating Support Worker

Julian House; Shoscombe; Hybrid; GBP 24,000 - 28,000; Full time

Job summary

A dedicated charity organization based in England is looking for a Floating Support Worker who can provide flexible, person-centered support. The role requires building strong relationships with clients, assessing their needs, and adapting to various environments. The ideal candidate will be passionate about social issues, have excellent organizational skills, and possess a valid UK driving license for travel roles. This position offers opportunities for career growth and comprehensive benefits, including generous leave and wellness support.

Benefits

27 days annual leave

30% staff discount at charity shops

20% staff discount at bike workshops

Generous pension scheme

Access to healthcare professionals

Supportive culture with regular supervisions

Qualifications

• Must have a valid UK driving licence and access to a personal vehicle.
• Understanding of complex needs impacting homelessness and social exclusion.
• Ability to conduct Needs Assessments and engage in multi-agency collaborations.

Responsibilities

• Provide flexible support based on needs in various services.
• Build meaningful relationships with clients and enhance their independence.
• Collaborate with external partners to improve client outcomes.

Skills

Organizational skills

Flexibility

Understanding of complex social needs

Tools

UK driving license

Job description

Whilst this role will primarily be 9-5, there will be expectations of some early starts & late finishes. As a Floating Support Worker, no two weeks are the same. One week you might be supporting clients in our Bath Domestic Abuse Services, the next in Supported Housing in Mendip, or on the ground with our Gloucestershire Outreach team. You'll be stepping into services that need an extra pair of hands - offering flexible, responsive support wherever it's needed most. You'll build meaningful relationships with clients, adapt quickly to different environments, and work alongside experienced colleagues who will support your growth. Give clients advice, provide information, and deliver an enabling service so they can be signposted to and access appropriate services.

Ensure that all clients receive a high-quality, person-centered service that adopts a strength-based and trauma-informed approach.

Develop professional relationships with external partners to enhance service provision and improve client outcomes.

Perform other duties within the scope of the role as directed by the Programme Manager or other senior staff.

Great opportunities for career development and free monthly training sessions from experienced facilitators.

Wellbeing support and advice, including up to 6 free counselling sessions through our Employee Assistance Programme. As an Equal Opportunities employer, we are committed to creating an inclusive culture, with an active Inclusion & Diversity group. We welcome applications from all backgrounds, especially underrepresented minority groups and those with lived experience. We embrace flexibility, are Disability Confident and Mindful employers, and support the Armed Forces community.

If you have any access requirements or need support during the application process, please contact us. We accept CVs and applications in all formats. All roles involving client interaction will require an enhanced Disclosure and Barring Service check. A criminal conviction does not automatically disqualify you; decisions are made based on relevance to the role. For discussions about convictions, contact the person named in the advert. All data is handled according to our Data Protection Policy.

For questions about the Floating Support Worker role, contact [e-mail]. We may close vacancies early once suitable candidates are found, so apply promptly.

We're seeking someone passionate about social issues, highly organized, and flexible with location changes. You will gain experience in risk assessments, support planning, and trauma-informed care, helping people stay safe, housed, and empowered.

• A valid UK driving licence and access to a personal vehicle with business insurance for travel roles.
• Understanding of complex needs impacting homelessness and social exclusion, and approaches to address these.
• Ability to undertake Needs Assessments and Planning for individuals with complex social needs, leading multi-agency collaborations.

Julian House is a charity dedicated to supporting society's most vulnerable. We help thousands annually out of homelessness, into employment, and away from domestic abuse.

If you seek job satisfaction, career growth, and a competitive benefits package, consider joining us:

• 27 days annual leave, increasing to 30 days after 4 years, plus bank holidays.
• 30% staff discount at charity shops.
• 20% staff discount at bike workshops.
• Generous pension scheme.
• Access to healthcare professionals and discounts via Simply Health.
• A supportive culture with regular supervisions.
• 6-weekly Reflective Practice sessions with external facilitators.
• Eligibility for the Blue Light Card discounts.