Floating Support Case Worker

Solace Women's Aid; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading women's support organization in Greater London is seeking a Floating Support Case Worker. This role involves risk assessments, case management for domestic violence survivors, and advocacy. Candidates should be organized, knowledgeable about domestic abuse, and passionate about feminist values. Competitive benefits including training, generous leave, and wellness programs are offered.

Benefits

Generous holiday entitlement

Employer pension contribution

Family-friendly leave

Access to Inclusion Networks

Employee Assistance Programme

Flow & Restore yoga classes

Meditation sessions

Cycle to Work Scheme

Qualifications

• Passion for ending gender-based violence.
• Experience in supporting survivors of domestic violence.
• Commitment to feminist approaches.

Responsibilities

• Conduct risk and needs assessments for survivors.
• Hold a caseload of clients and provide advocacy.
• Participate in duty rota and respond to inquiries.

Skills

Organizational skills

Casework management

Knowledge of domestic abuse

Job description

Please note that applicants are usually appointed at the bottom of the relevant band.

Hours: 37.5 hours per week

Closing Date: Monday 20 October 2025

Closing Time: 00:00

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Floating Support Case Worker at Solace Women’s Aid.

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

Our Solace Advocacy Support Service (SASS) teams provide advocacy and support to survivors of domestic and sexual abuse living in Haringey.

About the Role

The successful candidate will be responsible for risk and needs assessing and safety planning with survivors of domestic violence. You will hold a caseload of service users identified as standard to medium risk, providing advice, advocacy, and onward referrals where appropriate. You will participate in our duty rota responding to enquiries and processing new referrals and line manage a volunteer.

About You

We’re looking for highly organised and self-motivated applicants who are passionate about ending gender-based violence. You will have a “can-do” approach and demonstrable commitment to Solace’s feminist approach to supporting women and their children to be safer. Successful applicants will have in-depth knowledge of domestic abuse and its impact on survivors and their children, experience of supporting survivors’ domestic including strong casework management skills.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Knowledge, Experience and Skills

Solace Women’s Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.