Floating Receptonist/Administrator

Russell & Russell Solicitors; Manchester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading legal firm in Greater Manchester is seeking a Floating Receptionist/Administrator to provide top-notch customer service and administrative support across multiple office locations. The ideal candidate will excel in a team environment, possess strong communication skills, and maintain a professional demeanor. This role offers a competitive salary, generous benefits, and a supportive workplace culture focused on training and development.

Benefits

Competitive salary

Pension scheme

Attendance bonus

Workplace nursery scheme

25 days vacation plus bank holidays

Birthday holiday

Life insurance – 2x annual salary

Cycle2Work scheme

Staff referral schemes

Annual charity events

Qualifications

• Good organisational skills and attention to detail are essential.
• Must have IT skills and strong communication capabilities.
• Experience in customer-facing roles preferred.

Responsibilities

• Provide excellent customer service and assist clients in person and over the phone.
• Carry out a variety of administrative tasks including filing and appointment scheduling.
• Maintain the reception area and manage post distribution.

Skills

Organisational skills

Attention to detail

IT skills

Communication skills

Professional telephone manner

Teamwork

Motivated

Positive attitude

Job description

Vacancy Description: Floating Receptionist/Administrator

Location: Greater Manchester Offices

Hours: 9.00 am to 5.00 pm Monday to Friday (1 Hour Lunch)

Salary: Negotiable depending upon experience.

We have a vacancy for a floating Receptionist/Administrator to join our prestigious Firm.

The position will involve working front of office in a customer facing role on Reception, dealing with enquiries by telephone, email and in person.

The successful candidate will be expected to cover holidays and absences within our Greater Manchester branches, therefore must have access to a car. Associated Travel expenses will be paid.

Job role

Duties

Working within a number of busy offices with a friendly team of people, you will be expected to carry out the following duties:

• To provide excellent customer service promoting the firm whenever possible
• Meeting and greeting clients and offering refreshments
• To answer all incoming calls effectively and transfer through to relevant staff
• To make telephone contact with clients and outside bodies
• To undertake filing, scanning, faxing and photocopying when necessary
• To arrange appointments and meetings as required
• To deal with banking and petty cash
• Opening, distributing and franking the offices post.
• Administration support such as; opening files, typing and other legal and office administration support as required
• Ordering of stationary
• Maintaining the reception desk/area
  
  

Skills Required

• Must have good organisational skills
• Must have attention to detail (Accuracy essential)
• IT skills
• Good communication skills
• Professional telephone manner
• Ability to work well within a team
• Motivated, friendly, confident, reliable & team player
• Eager to learn and develop new skills, flexible
• Positive attitude
  
  

Firm Details

The traditions and values, which first established Russell & Russell as an early pioneer of legal services continues to serve us well today. We still provide friendly, professional advice in the manner a traditional high street law firm would, but this is now blended with a 21st Century approach.

The practice has 200 people and has grown organically to incorporate eight offices stretching across the North West; two in Bolton and one in Atherton, Bury, Chester, Farnworth, Horwich, and Middleton. Although we pride ourselves on being a regional firm, a number of our departments service clients throughout England and Wales.

The firm holds a number of industry related accreditations across all its service areas, in particular the Lexcel Practice Management Standard.

Web Site: http://www.russellrussell.co.uk

What We Offer

• Competitive salary
• Pension scheme
• Attendance bonus
• Workplace nursery scheme
• 25 days a year plus bank holidays and an accrual system after 2 years
• Birthday holiday
• Life insurance – 2x annual salary
• Northern Rail discount scheme
• Cycle2Work scheme
• Referral schemes (PI, Conveyancing, Family & Wills/Probate)
• Discounted Services (Conveyancing, Family & Wills)
• Staff Introduction Scheme (Refer a success applicant and get £500)
• Monthly Raffle Draw – 1st, 2nd & 3rd prizes
• Dress down once a month (linked to a chosen charity)
• Annual Christmas Party & Events
• Charity fundraisers
  
  

Training & Development

• Training and development opportunities
• Internal workshops
• Compliance webinars
  
  

Applications: To apply, please click the button below to complete the application form and attach your CV.

Apply online