Float Customer Service/Assistant Property Manager

West Coast Self-Storage; England; On-site; GBP 22,000 - 30,000; Full time

Job summary

A dynamic storage service company is seeking a Float Customer Service/Assistant Property Manager to support multiple locations around Kent. The role requires strong customer service and retail sales experience, along with a valid driver's license. Ideal candidates will enjoy a hands-on position with opportunities for growth and promotions from within the company.

Benefits

Phone stipend

Flexible Spending Account (FSA)

Employer Sponsored Life Insurance

Paid Sick and Vacation

401(k)/Roth with matching funds

Annual Profit Sharing

Employee Discount

Referral Program

On the Job Training

Promotion opportunities

Qualifications

• Valid driver's license and reliable transportation.
• Retail Sales, Cash Management, and Customer Service experience.
• Ability to work independently and manage tasks.

Responsibilities

• Show available units and guide customers through the leasing process.
• Manage, audit, and balance cash drawer and petty cash.
• Maintain property standards including cleaning and upkeep.

Skills

Customer Service

Retail Sales

Cash Management

Tools

MS Office

Job description

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Float Customer Service/Assistant Property Manager

West Coast Self-Storage Group has a full-time opening in Kent, WA for a Float - Split-Customer Service Associate/Assistant Property Manager. Ideal candidates would have retail sales and customer service experience and are looking to grow within our career path.

You get the amazing opportunity to work with multiple stores in the Kent location! All within 15 minutes of each other. Schedule: Does include weekends!

• Phone stipend
• Flexible Spending Account (FSA)
• $10,000 Employer Sponsored Life Insurance
• Paid Sick and Vacation
• 401(k)/Roth with matching funds
• Annual Profit Sharing
• Employee Discount
• Referral Program
• On the Job Training
• Promotion opportunities!

Day to Day:

• Show available units and guide customers through the leasing process
• Meet retail sales and occupancy objectives
• Provide exceptional customer service including assessing customers storage needs (in person, phone and web inquiries)
• Manage, audit and balance cash drawer and petty cash
• General office tasks, e.g., filing, managing customer accounts, sorting mail/deliveries
• Maintain property to West Coast’s Clean & Operational standards, e.g., cleaning vacated units, sweeping, mopping, changing light bulbs
• Other duties assigned by leadership

What You Will Bring:

• Valid driver's license and reliable transportation (required)
• Retail Sales, Cash Management, and Customer Service experience
• Ability to self-manage while working independently to complete team and company objectives
• Ability to work weekends and some holidays (required)
• Basic computer skills and working knowledge MS Office products (Excel, Word, Outlook)

West Coast Self-Storage isn't only a great place to store, but a great place to work as well! We are a fast-growing company looking for thinkers, problem-solvers, and independent-minded people who get their greatest satisfaction from helping others. If you want to work in an environment where you can PROMOTE FROM WITHIN, apply today!.

EQUAL EMPLOYMENT OPPORTUNITY AND NON-DISCRIMINATION:

West Coast Self-Storage Group (WCSS) is committed to equal opportunity for all employees and applicants. WCSS does not discriminate with regards to hiring, assignment, promotion, or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state or federal law.

In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions.

West Coast Self-Storage Group is an equal opportunity employer. We value having employees whose skills, experience and background reflect the diverse populations we serve.