Flight Support Agent

VistaJet; Farnborough; On-site; GBP 30,000 - 45,000; Full time

Job summary

VistaJet is seeking a highly motivated Flight Support Agent to manage all operational logistics for flights. This permanent full-time position based in Farnborough offers the opportunity to advance within the company. Ideal candidates should possess deep knowledge of Business Aviation along with excellent communication and organizational skills.

Qualifications

• Deep knowledge of Business Aviation, especially Ground Operations, Flight Dispatch, or Flight Planning.
• Strong attention to detail, accuracy, and punctuality under pressure.
• Excellent English communication skills for stakeholder engagement.

Responsibilities

• Manage all operational logistics and ground services for flights.
• Maintain and update Vista’s proprietary Operations system, Global View.
• Arrange ground handling services, airport slots, and fuel as required.

Skills

Attention to detail

Communication skills

Job description

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Flight Support Agent

Requisition ID 2024-4093 | Location Farnborough Airport | Position Type Permanent Full-Time | Work Base Onsite / Office | Category Vista Flight Support

Job Profile

Vista Flight Support is a service provider to all operating partners within the Vista group — the world’s number one on-demand charter operator, offering asset-light solutions covering all aspects of business aviation. Our clients have flown to over 1,900 airports across 96% of the world's countries.

We provide operating and planning systems, as well as services related to flight preparation, including flight and route planning, trip support services, ground arrangements, permits, and fuel for an international fleet of over 360 aircraft.

As our horizons expand, Vista Flight Support seeks highly motivated Flight Support Agents to join our global team. Reporting to the Head of Vista Flight Support, you will collaborate with Vista’s operating partners across FAA and EASA regulatory environments, including VistaJet Limited, XOJET Aviation, Jet Edge, VistaJet GmbH, and others.

You will have the opportunity to maintain work-life balance with options for remote, hybrid, or office work across multiple global locations after training. Starting as a Flight Support Agent, you can advance within the Vista group into roles such as in-flight planning, systems specialization, or management.

Your Responsibilities

The main role of the Flight Support Agent is to manage all operational logistics and ground services for flights. Your duties include:

• Maintaining and updating Vista’s proprietary Operations system, Global View, ensuring smooth communication with partner AOCs, Tactical teams, Sales, and Client Services;
• Arranging ground handling services, airport slots, and fuel as required;
• Liaising with external providers such as handling agents, FBOs, fuel suppliers, Civil Aviation Authorities, and customs;
• Requesting overflight and landing permits;
• Submitting flight, crew, and passenger information to customs and border agencies;
• Providing real-time flight status updates during planning stages;
• Coordinating with Tactical Controllers on flight preparation status and addressing discrepancies;
• Ensuring all tasks are completed efficiently, safely, and with client satisfaction.

Required Skills, Qualifications, and Experience

• Deep knowledge of Business Aviation, especially Ground Operations, Flight Dispatch, or Flight Planning;
• Strong attention to detail, accuracy, and punctuality under pressure;
• Excellent English communication skills for stakeholder engagement.

We offer growth opportunities within the Vista group, allowing you to develop and shape your career. Join us if you want to be part of a global, innovative team.

Please note: If you are not a passport holder of the country for this vacancy, a work permit may be required. For more information, check our Blog.

Applications should be submitted via the 'Apply now' button. Do not include bank or payment details in your application.

Created on 24/06/2025 by TN, United Kingdom