Flight Operations Coordinator

Helicopter Jobs; Norwich; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Matched pension plan

Private medical insurance

Employee assistance program

Life insurance

Cycle to work scheme

Job summary

NHV Group in Norwich seeks an Operations Officer to handle flight planning, scheduling and liaison with air traffic control and maintenance. The role involves ensuring on-time performance, regulatory compliance and clear reporting across shifts.

You will work a 7 days off / 7 days on shift pattern, coordinating with customers and internal teams to manage operations in a high-demand helicopter service environment. A hands-on, detail-driven mindset is essential.

Qualifications

• Hands-on mentality, flexible, customer orientated
• Driven by results, works accurately, problem solver
• Attention to detail
• Must be able to obtain a Disclosure and Barring Service check
• Preferred minimum 2 years recent Aviation Operations experience
• Sound knowledge of flight planning, FDP Limitations, weather reports & NOTAMs
• Proven ability to work under pressure
• Dangerous goods qualification/experience an asset
• Vantage experience an advantage
• QHSE knowledge or qualification an advantage

Responsibilities

• Dispatch computer flight plans for all flights
• Ensure copies of flight plans are made available to aircrew
• Liaison with air traffic control at Norwich airport
• Liaise with line maintenance control for fleet optimization and availability
• Liaise with internal departments and customers on operational matters
• Ensure all administration meets required standards and regulations
• Anticipate and coordinate flight schedule changes
• Monitor, maintain and update the flight schedule
• Ensure customer and internal reports completed on time
• Maintain weather and NOTAM watch
• Liaise with customers on delays/significant events
• Facilities coordination and reporting

Skills

Aviation operations

Flight planning

Weather & NOTAMs

Attention to detail

Problem solving

Under pressure

Customer focus

Job description

NHV Group in Norwich seeks an Operations Officer to handle flight planning, scheduling and liaison with air traffic control and maintenance. The role involves ensuring on-time performance, regulatory compliance and clear reporting across shifts.

You will work a 7 days off / 7 days on shift pattern, coordinating with customers and internal teams to manage operations in a high-demand helicopter service environment. A hands-on, detail-driven mindset is essential.