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Flight Coordinator

DO & CO Airline Catering

Hounslow

On-site

GBP 20,000 - 30,000

Full time

5 days ago
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Job summary

A leading airline catering company in Hounslow is seeking a dedicated Operations Coordinator to ensure quality delivery at Heathrow Airport. The ideal candidate must possess strong customer service and organizational skills, along with a valid UK driving license. Responsibilities include managing daily operations and collaborating with team members to ensure adherence to all safety protocols. This role offers opportunities for personal and professional growth within a supportive work environment.

Benefits

On-Site Free Meals
In-house training opportunities
Refer a Friend Scheme
Career development opportunities

Qualifications

  • A valid full UK driving license is essential for this position.
  • Strong work ethic and dedication to excellence.
  • Flexibility in work availability is essential.

Responsibilities

  • Ensure exceptional quality is delivered on time at Heathrow Airport.
  • Control daily activities such as flight coordinator log sheet and delivery notes.
  • Work closely with Transport and Dispatch department for smooth delivery.

Skills

Customer service skills
Organizational skills
Analytical skills
Communication skills
Time management
Problem-solving skills
Teamwork

Job description

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We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including:

  • Enjoy perks by referring your friends through our Refer a Friend Scheme
  • Save money and time with On-Site Free Meals
  • Expand your skills and knowledge through our in-house training opportunities.
  • A business where you can have a real impact, we’re not afraid of new ideas!
  • Genuine career development opportunities, both nationally and internationally
  • The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market
Company Description

Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress.

Job Description
  • Being a role model to ensure the exceptional DO & CO quality is delivered on time at Heathrow Airport with maximum efficiency in accordance with customer requirements
  • Controlling all daily activities such as pick up times, flight coordinator log sheet, check sheets and delivery notes are checked and updated
  • Preparing adequate handover to crew by submitting all paperwork (delivery notes) brief on menu changes, SPML’s requests etc. Controlling the truck after offloading, matching amount of loaded and offloaded carts
  • Ensuring final checking of correct packing, by sealing trolleys prior to leaving site
  • Working closely with Transport and Dispatch department to ensure smooth and efficient delivery of goods to aircrafts
  • Representing DO & CO on a daily basis with all external/ internal communication with our customers. You will be communicating and working closely with crew members on aircrafts to confirm all delivered goods are correct
  • Ensuring operations adhere to all SOP’s and ALL relevant Critical Control Points, Health and Safety, Food safety and all legal requirements
  • Defining systems of working to ensure quality of product, problems are resolved with solutions and continuous improvement initiatives are instigated
  • Providing reports on productivity and other performance indicators to management
  • Driving success by proactively managing team performance, provide development and succession planning opportunities
Qualifications
  • A valid full UK driving license is essential for this position, particularly for operating manual vehicles.
  • Strong customer service skills, dedication to excellence, and strong work ethic.
  • Strong organizational, analytical, and communication skills required.
  • Excellent time management and attention to detail skills required.
  • Strong problem solving skills and ability to handle multiple tasks.
  • Confident working in a team
  • Flexibility in regards to your work availability is essential, as the Operation run 7 days a week, including evenings, weekends and public holidays.
  • Right to work in the UK
Additional Information

DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

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