Flexible Victim Liaison Assistant

Crown Prosecution Service; Wales; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Civil Service pension

Flexible working

25 days leave

King’s birthday privilege day

£350 learning budget

Wellbeing support

Cycle2work scheme

Discounts

Job summary

The Crown Prosecution Service is recruiting Victim Liaison Assistants across England and Wales. This opportunity is part of a recruitment campaign which includes five different operational support roles.

We will consider your application for the Victim Liaison Assistant opportunity, however you may be offered another operational support role based on business need. As a Victim Liaison Assistant, you are a key point of contact for victims.

Qualifications

• Excellent written, verbal and digital communication skills are essential.
• Knowledge of Microsoft 365 applications.

Responsibilities

• Handle a varied caseload for victims and coordinate with colleagues to keep victims informed and supported.
• Draft written correspondence and communicate with victims by the designated method of contact.
• Respond to enquiries and complaints and arrange meetings where appropriate.

Job description

The Crown Prosecution Service is recruiting Victim Liaison Assistants across England and Wales. This opportunity is part of a recruitment campaign which includes five different operational support roles.

We will consider your application for the Victim Liaison Assistant opportunity, however you may be offered another operational support role based on business need. As a Victim Liaison Assistant, you are a key point of contact for victims.