Flexible-Shift Store Customer Service Associate

Tesco; Shirrell Heath; On-site; GBP 18,000 - 20,000; Part time

Job summary

Tesco is seeking colleagues to provide friendly, natural service in our stores, helping customers with product knowledge and a welcoming experience. Roles include shelf replenishment, checkout support, online order picking, and occasional delivery assistance, with a focus on great service and store performance.

We offer flexible hours with a guaranteed minimum of 16 hours per week. Shifts are scheduled with notice, and Tesco values inclusion and support for flexible working arrangements.

Qualifications

• Providing friendly, natural service and getting to know your customers.
• Being confident with our products and services and offering help when needed.
• Providing flexible support across the store, including shelf replenishment, checkout service, online order picking, occasional delivery assistance, and general service and replenishment duties.
• Making customer focused decisions and completing key store routines.

Responsibilities

• To be over 18 for this role.
• A passion for delivering great service, greeting customers with a smile, and serving them with pride.
• To build rapport so customers leave having had a great experience.
• To use your initiative and make the right decisions for customers.
• To work well in a team and communicate openly, having fun, and celebrating success.

Skills

Customer service

Teamwork

Communication

Initiative

Education

Over 18

Job description

Tesco is seeking colleagues to provide friendly, natural service in our stores, helping customers with product knowledge and a welcoming experience. Roles include shelf replenishment, checkout support, online order picking, and occasional delivery assistance, with a focus on great service and store performance.

We offer flexible hours with a guaranteed minimum of 16 hours per week. Shifts are scheduled with notice, and Tesco values inclusion and support for flexible working arrangements.