Customer Service & Store Support Associate

Tesco PLC; Congresbury; On-site; GBP 18,000 - 20,000; Full time

Benefits offered by this job

Holiday 20–22 days

Flexible working from day one

Colleague Clubcard discount 10%

Wellbeing services

Life cover 5x pay and pension with 7.5

Discounts and shares

Cycle to work scheme

Uniform provided

Job summary

Tesco PLC in the United Kingdom is seeking store colleagues to provide friendly customer service, assist with shelf replenishment, checkout, and online order picking. You will work as part of an inclusive store team, with hours scheduled to cover peak times and a minimum weekly commitment.

Roles advertise flexible hours starting at 16 hours per week, with some opportunities for shifts as low as 12 hours. Pay starts at £13.28 per hour, rising to £14.55 in M25 stores, and additional payments may

Responsibilities

• Providing friendly, natural service and getting to know your customers.
• Being confident with products and services and offering help when needed.
• Providing flexible support across the store, including shelf replenishment, checkout service, online order picking, occasional delivery assistance, and general service and replenishment duties.
• Making customer focused decisions and completing key store routines.
• Understanding how your role supports great service, strong sales, waste reduction and overall store performance.
• A passion for delivering great service, greeting customers with a smile, and serving them with pride.
• To build rapport so customers leave having had a great experience.
• To use your initiative and make the right decisions for customers.
• To work well in a team and communicate openly, having fun, and celebrating success.

Job description

Tesco PLC in the United Kingdom is seeking store colleagues to provide friendly customer service, assist with shelf replenishment, checkout, and online order picking. You will work as part of an inclusive store team, with hours scheduled to cover peak times and a minimum weekly commitment.

Roles advertise flexible hours starting at 16 hours per week, with some opportunities for shifts as low as 12 hours. Pay starts at £13.28 per hour, rising to £14.55 in M25 stores, and additional payments may