Flexible Retail Assistant — Customer Service Pro

Nottingham Forest Football Club; Nottingham; On-site; GBP 12,000 - 18,000; Full time

Job summary

Nottingham Forest Football Club is seeking a friendly Retail Assistant to join the team at The City Ground, Nottingham. You will help customers in store and by phone and keep the shop welcoming.

Key duties include taking payments, answering queries, restocking, and delivering excellent service in a fast-paced environment.

This casual role offers flexible hours and a chance to gain experience with a famous club while contributing to a great fan experience.

Qualifications

• Experience in customer service
• Strong communication with customers
• Ability to work as part of a team
• Comfort with handling payments

Responsibilities

• Serve and advise customers in store and over the phone
• Handle payments by cash or card
• Maintain store standards and stock levels
• Replenish stock and display goods attractively
• Answer product-related questions and provide price information
• Assist with warehouse duties during peak periods

Skills

Customer service

Communication

Teamwork

Sales skills

Job description

Nottingham Forest Football Club is seeking a friendly Retail Assistant to join the team at The City Ground, Nottingham. You will help customers in store and by phone and keep the shop welcoming.

Key duties include taking payments, answering queries, restocking, and delivering excellent service in a fast-paced environment.

This casual role offers flexible hours and a chance to gain experience with a famous club while contributing to a great fan experience.