Flexible-Hours Guest Experience & Events Team Member

Harri; Leeds; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Free health club membership

Discounts on golf

Discounts across The QHotelsCollection

Family & Friends discounts in hotels

Training & course fees support

Learning & development

Employee Assistance Program

Refer a friend scheme

Free parking

Green Tourism accreditation

Job summary

Oulton Hall Hotel, Spa & Golf Resort, located near Leeds, seeks team members for Food & Beverage service across the hotel. You will ensure guest satisfaction, maintain brand standards, and engage with guests about promotions.

The role offers flexible working arrangements to fit school or commitments, with access to training and professional qualifications, employee discounts, and free parking.

Qualifications

• Passion for delivering exceptional guestservice.
• Strong customer service skills.
• Good time management and organisational skills.
• Ability to work under pressure.

Responsibilities

• Stationed in a variety of Food & Beverage areas across the hotel to ensure guest satisfaction and uphold brand standards.
• Keep up to date with pricing and promotions to advise guests and maximise sales.

Skills

Guest service

Customer service

Time management

Organisational skills

Job description

Oulton Hall Hotel, Spa & Golf Resort, located near Leeds, seeks team members for Food & Beverage service across the hotel. You will ensure guest satisfaction, maintain brand standards, and engage with guests about promotions.

The role offers flexible working arrangements to fit school or commitments, with access to training and professional qualifications, employee discounts, and free parking.