Flexible Clerical Worker

UHDB; East Midlands; Hybrid; GBP 22,000 - 27,000; Full time

Benefits offered by this job

Employee assistance programme

Discounted gym membership

Onsite fitness classes

Car schemes

Job summary

UHDB is recruiting a Flexible Clerical Worker to provide administration across Royal Derby Hospital and UHDB sites. This bank/zero-hours role covers varied duties, with a commitment to being available 3-5 days per week and hours between 08:00 and 18:00.

You will join a supportive NHS team, attend the Trust induction, handle mail, data input, reception and secretarial tasks, and benefit from a range of staff benefits while contributing to compassionate, excellent care.

Qualifications

• GCSE Grade C/4 or above (or equivalent) in English Language and Mathematics.
• Experience in administrative or secretarial role.
• Experience using Microsoft Office applications and handling data.

Responsibilities

• Wide range of administrative duties across the role and sites (phone work, mailboxes, data input, reception, secretarial support).
• Attend the Trust Induction and comply with NHS data protection requirements.
• Prioritise workload and meet deadlines as part of a team.

Skills

Communication skills

Organisational skills

Deadline management

Teamwork

Education

GCSE English and Maths

Tools

Microsoft Office (Word Excel Outlook Teams)

Job description

Main area Flexible Staffing Services - Administration Grade Level 2 Contract Bank Hours Flexible working - 0 hours per week (As & When / Bank) Job ref 320-FSS-FCW-0123

Site RDH/FNCH/QHB/SRP/SJCH Town Derby Salary £24,852.66 WTE Pro Rated Salary period Yearly Closing 08/11/2026 23:59

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

With over 14,000 members of staff you can expect huge variety and new opportunities every day! Our staff go above and beyond and take pride in caring for our patients.

University Hospitals of Derby and Burton NHS Foundation Trust is fully committed to promoting inclusion, equality, diversity and human rights in employment and delivery of its services. The Trust is committed to providing an environment where all employees, patients, carers and visitors experience equality of opportunity by means of understanding and appreciating the value of diversity.

As a Trust we promote an inclusive environment and welcome applications from a diverse pool of talent and backgrounds. All individuals are valued and given every opportunity to succeed based on merit.

The Trust actively encourages applications from members of our Black, Asian and Minority Ethnic communities. These groups are under-represented in our organisation, and it’s important to us that our workforce reflects the diversity of our communities as much as possible.

Armed Forces and Disability Confident guaranteed interview scheme

To further support the pledges in the Armed Forces Covenant and to make a positive contribution to support ex-armed forces personnel (veterans) make the transition to civilian life, the Trust has introduced a Guaranteed Interview Scheme for veterans who meets the essential criteria set out in the person specification, to help them overcome barriers to find civilian employment. The scheme will operate for all external recruitment.

The Trust is a Disability Confident Employer and committed to both employing and retaining people with disabilities. This commitment is to guarantee an interview for any candidate that has disclosed a disability under the Equality Act 2010 and who meets the essential criteria set out in the person specification. Reasonable adjustments under the Equality Act 2010 will be considered upon request.

The Trust is proud to be a signatory of the Care Leavers Covenant and is committed to supporting care-experienced people into employment.

Applicants who identify as a care leaver and who meet the essential criteria for the role, as detailed in the person specification, will be guaranteed an interview.

Join us and help make a real difference to our Trust.

Here’s more about the role and what we’re looking for;

Job overview

Flexible Clerical Worker

Zero hours per week - As and When Required Working Arrangements. Hourly pay rate: £14.24 (includes 12.07% Annual leave allowance).

Current Requirement: Royal Derby Hospital, Florence Nightingale Community Hospital, Queens Hospital Burton, Samuel Johnson Community Hospital Lichfield and Sir Robert Peel Tamworth.

Commitment of working 3-5 days per week. (hours 22.5 up to 37.5) Assignments require a commitment of being available during Monday to Friday.

Working Hours can be between 08:00 -18:00

Engagement in bank role for up to a 3-month commitment is required.

We are looking for highly motivated, hardworking individuals to join our administration and clerical bank to provide a high quality administration service to users across all UHDB sites.

Main duties of the job

Examples of duties include a wide variety of administration duties according to the role being covered and may include telephone work, monitoring and management of shared mailboxes, data input, reception work, secretarial support, arranging meetings and preparation of documentation.

You will be required to attend the Trust Induction.

Working for our organisation

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

• Development opportunities, including both professional and leadership development
• On-going support through every step of the way from recruitment to when you join our team and beyond.
• A variety of other staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts about our Trust:

• Our hospitals see more than 4,000 outpatients daily
• We see more Trauma & Orthopaedic outpatients than any other Trust – over 3,300 per week
• An average 860 patients are seen in A&E every day – 6th largest in the country
• Our hospitals admit more than 220 emergency patients daily.
• We carry out more planned surgical operations than any other Trust in England with almost 50,000 operations taking place in our 52 operating theatres
• We are one of only 5 Trusts nationally with more than 50 operating theatres
• We carry out more than 300 elective procedures each working day

Detailed job description and main responsibilities

Person specification

Qualifications

• GCSE Grade C/4 or above (or equivalent) in English Language and Mathematics

Experience

• Knowledge and Experience working in an administrative role or secretarial role
• Experience of using Microsoft Office applications (Word, Excel, Outlook, Teams)
• Experience in working in a customer care/patient environment
• Understanding of confidentiality and data protection requirements
• Experience working within the NHS or healthcare environment and having knowledge of NHS IT systems
• Experience of taking meeting notes or minutes

Skills

• To be able to demonstrate proven accuracy and organisational skills with the ability to prioritise own workload
• To be able to demonstrate the ability to work towards deadlines
• Ability to work independently and as part of a team

Communications

• Ability to communicate clearly and professionally, both verbally and in writing.
• Experience of communicating with senior staff, external organisations, or service

Our Trust aims to provide the highest quality care to patients within Derbyshire and South East Staffordshire and we want the very best people to work with us.

Follow us on Twitter @UHDBTrust or find us on Facebook & LinkedIn - UHDBTrust

IMPORTANT INFORMATION

At UHDB , we offer different ways to work flexibly to each and every one of our colleagues, many of whom already work flexibly at all sites of the Trust.

For our roles we are open to discussing the possibility of part-time/ reduced hours/ compressed hours/ flexible start and finish times/ fixed/flexible shifts/annualised hours/ term time hours/ hybrid working – working partly in the trust/partly at home.

Why don’t you talk to us at interview about the flexibility you would like to explore and what it means to you, and we will discuss what’s possible for the job and team, and the opportunities we might be able to create together.

We can’t promise to give you exactly what you want, but we do promise to work with you to look at all the available options.

Most of our posts are subject to a DBS check, however having a criminal record will not necessarily bar you from obtaining a position. Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.

Anyone from outside of the UK (excluding from the Republic of Ireland) will need permission from UK Visas and Immigration (UKVI) to work in the UK and may also need entry clearance before travelling here.

UKVI is responsible for managing migration. To obtain a visa or entry clearance, you will need to meet certain requirements and demonstrate you have the right the work in the UK via:

• the points-based immigration system
• the EU settlement scheme
• eVisa

During the course of its employment activities, University Hospitals of Derby and Burton NHS Foundation Trust collects, stores and processes personal information about prospective, current and former staff.

Our Privacy Notice includes applicants, employees (and former employees), workers (including agency, casual, honorary and contracted staff), volunteers, trainees and those carrying out work experience – please refer to our Privacy Notice available on our Trust website: https://www.uhdb.nhs.uk/information-governance

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.