Flexi Conveyancer / Case Handler (Liverpool)

CERTAIN ADVANTAGE; Liverpool; Hybrid; GBP 30,000 - 35,000; Full time

Job summary

A leading legal firm in Liverpool is seeking a Conveyancer/Case Handler for a permanent hybrid role. You will support the conveyancing team, manage active caseloads, and ensure excellent client service. The ideal candidate has at least two years of conveyancing experience and is passionate about customer service. This position offers a salary of £30,000-£35,000 plus performance-based bonuses.

Benefits

Performance-based bonus

Hybrid working available after training

Qualifications

• Minimum of two years’ experience handling your own cases.
• Experience across both new build and residential is ideal.
• Managing a wide range of conveyancing transactions.

Responsibilities

• Provide hands-on support by taking over active caseloads.
• Ensure smooth communication with clients, developers, and solicitors.
• Draft, review, and manage legal documentation accurately.

Skills

Minimum of two years’ experience as a case handler

Excellent communication and relationship building skills

Exceptional customer service skills

Experience across both new build and residential

Proficiency in using Proclaim or similar case management software

Job description

Conveyancer / Case Handler
Certain Advantage is hiring for a Conveyancer/ Case Handler based in Liverpool. The role is on a permanent basis on a hybrid basis. (Office-based for first 3 months, then hybrid: 2 days office, 3 days WFH)

The Company
We’re working with a business that’s a leading legal client based in Altrincham If you’re looking to be part of aforward-thinkingandsupportivelaw firm that values its people, then this is a great entry level opportunity where you can build a career.
Does this sound like your next career move?
If you’re ambitious to grow, this may be your next move.
Are you experienced in Conveyancing and Case Handling?
Are you looking to work for a grown-up company who value work/life balance?
Are you driven by progression within a forward-thinking business?

The Role:
We’re looking for an enthusiastic and proactive Conveyancer/Case Handler to support the conveyancing team in providing excellent service to clients. You’ll play a crucial role in supporting our New Build or Residential teams by stepping in to manage active caseloads during periods of colleague absence or increased demand. Instead of handling a fixed portfolio of files, you'll provide flexible support across the team—bringing variety to your day-to-day responsibilities. In return, you'll benefit from a competitive performance-based bonus.

Key Responsibilities:

• Provide hands-on support by taking overactive caseloads within the Residential or New Build conveyancing teams as needed
• Ensure smooth communication by liaising with clients, developers, solicitors, and other key stakeholders
• Draft, review, and manage legal documentation and correspondence with accuracy and attention to detail
• Keep case management systems (CMS) consistently updated with all relevant case information
• Deliver outstanding client service by responding promptly and professionally to enquiries and concerns
• Work towards exchange and revenue goals, with a strong emphasis on delivering a five-star client experience

£30,000-£35,000 DOE plus bonus. Hybrid available after period of training

The individual
We’re looking for people who have :

• Minimum of two years’ experience as a case handler handling your own cases.
• Experience across both new build and residential is ideal
• Managing a wide range of conveyancing transactions
• Excellent communication and relationship building skills
• Exceptional customer service skills. Passionate about delivering great customer service
• Proficiency in using Proclaim or similar case management software.

Working with Certain Advantage
We go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it.
We work with businesses across the UK to find the best people in Business Support, Legal, Finance, Marketing, HR, IT and Engineering. If this job isn’t for you, head to certainadvantage.co.uk and register for job alerts and career guidance tips.