Fleet Services Advisor

Addison Lee; London; On-site; GBP 24,000 - 29,000; Full time

Job summary

A leading transport company in London seeks a Fleet Service Advisor to manage workshop service bookings and oversee fleet management reports. The ideal candidate will possess strong organisational skills and a proactive approach to work, contributing to the effectiveness of our operations. You will be part of a supportive environment with various benefits including a competitive salary, bonuses, and extensive leave.

Benefits

Up to 5% Bonus

Life Insurance

2 days paid volunteering leave

Private Medical Insurance

Travel Insurance

Wellness Program

Cycle to Work Scheme

33 days Annual Leave

Extensive retail discounts

Support with Professional Training and Qualifications

Qualifications

• Service Advisor knowledge is desirable.
• Excellent organisational and time-management skills.
• Ability to be resourceful and build effective relationships.

Responsibilities

• Manage workshop bookings schedule.
• Create Fleet Management reports.
• Take ownership of the bespoke Fleet Database.

Skills

Organisational skills

Time-management skills

Proactive attitude

Ability to build relationships

Tools

Microsoft Office

Job description

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Since 1975, Addison Lee has been at the heart of London’s transport network, delivering safe, stylish, and reliable journeys. As the capital’s leading passenger car, courier, and black taxi service, we take pride in setting industry standards.

Our strength lies in our employees and drivers- genuine, ambitious, united, and proud. We believe every journey should be more than just a ride, combining cutting-edge technology with exceptional service to transform the experience for clients and drivers alike.

As part of ComfortDelGro Group, our reach extends beyond London, connecting a global private hire network of over 34,000 vehicles. Our network spans public transport (buses and rail), point-to-point services (taxis and private hire cars), and business-to-business mobility solutions, ensuring seamless connectivity for millions of people every day.

About the Role

As a Fleet Service Advisor you will be responsible for the management of workshop service bookings. You will also take ownership for our bespoke Fleet database and will create any fleet management reports required by the business.

Location

The position is located at our Hayes Office UB3

Hours

Monday to Friday 9am – 5pm 37.5 Hours per week

Reporting Lines

This role reports to the Fleet Operations Manager

Key Stakeholders

• All Drivers
• Workshop Team
• Fleet Team
• Driver Support Team

Requirements

Main Accountabilities

• Management of workshop bookings schedule
• Creation of all Fleet Management reports
• Take ownership of our bespoke Fleet Database

Key Skills and Experience

• Service Advisor knowledge is desirable
• Proficiency in Microsoft Office
• Ability to be resourceful and proactive
• Excellent organisational skills
• Multi-tasking and time-management skills, with the ability to prioritise tasks
• Good Attitude to work and able to build effective relationships with colleagues

As well as a salary of up to £28,5000, you'll also receive: Up to 5% Bonus, Life Insurance (Death in Service), 2 days paid volunteering leave a year, Private Medical Insurance & Travel Insurance (after 1 year), Wellness Program, Cycle to Work Scheme, 33 days Annual Leave (incl. bank holidays), extensive retail discounts via Reward Gateway (e.g. 5% off most major supermarkets), support with Professional Training and Qualifications via Apprenticeships, Season Ticket Loans, Discounted Cabs and Courier services (within London).

Equality and Diversity Information

Addison Lee is an equal opportunities employer and welcomes applications from all sections of the community.

Addison Lee are a Disability Confident employer, we have made commitments to employ, keep and develop the abilities of disabled staff.