Fleet Services Advisor

TN United Kingdom; London; On-site; GBP 28,000 - 33,000; Full time

Job summary

An established industry player in London's transport network is seeking a Fleet Service Advisor. In this pivotal role, you will manage workshop service bookings and oversee the bespoke Fleet database, ensuring smooth operations. The company prides itself on its commitment to excellence, combining cutting-edge technology with exceptional service. With a supportive team environment and a focus on employee well-being, this position offers a competitive salary and a range of attractive perks, including private medical insurance and extensive annual leave. Join a team where your contributions will truly make a difference!

Benefits

Up to 5% Bonus

Life Insurance

2 days paid volunteering leave

Private Medical Insurance

Travel Insurance

Wellness Program

Cycle to Work Scheme

33 days Annual Leave

Retail discounts via Reward Gateway

Support with Professional Training

Qualifications

• Experience as a Service Advisor is desirable.
• Proficient in Microsoft Office and excellent organizational skills.

Responsibilities

• Manage workshop bookings schedule and create fleet management reports.
• Take ownership of the bespoke Fleet Database.

Skills

Service Advisor knowledge

Microsoft Office proficiency

Resourcefulness

Organizational skills

Multi-tasking

Time-management

Relationship building

Job description

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Since 1975, Addison Lee has been at the heart of London’s transport network, delivering safe, stylish, and reliable journeys. As the capital’s leading passenger car, courier, and black taxi service, we take pride in setting industry standards.

Our strength lies in our employees and drivers- genuine, ambitious, united, and proud. We believe every journey should be more than just a ride, combining cutting-edge technology with exceptional service to transform the experience for clients and drivers alike.

As part of ComfortDelGro Group, our reach extends beyond London, connecting a global private hire network of over 34,000 vehicles. Our network spans public transport (buses and rail), point-to-point services (taxis and private hire cars), and business-to-business mobility solutions, ensuring seamless connectivity for millions of people every day.

About the Role

As a Fleet Service Advisor you will be responsible for the management of workshop service bookings. You will also take ownership for our bespoke Fleet database and will create any fleet management reports required by the business.

Location

The position is located at our Hayes Office UB3

Hours

Monday to Friday 9am – 5pm Hours per week

Reporting Lines

This role reports to the Fleet Operations Manager

Key Stakeholders

• All Drivers
• Workshop Team
• Fleet Team
• Driver Support Team

Requirements

Main Accountabilities

• Management of workshop bookings schedule
• Creation of all Fleet Management reports
• Take ownership of our bespoke Fleet Database

Key Skills and Experience

• Service Advisor knowledge is desirable
• Proficiency in Microsoft Office
• Ability to be resourceful and proactive
• Excellent organisational skills
• Multi-tasking and time-management skills, with the ability to prioritise tasks
• Good Attitude to work and able to build effective relationships with colleagues

As well as a salary of up to £28,5000, you'll also receive: Up to 5% Bonus, Life Insurance (Death in Service), 2 days paid volunteering leave a year, Private Medical Insurance & Travel Insurance (after 1 year), Wellness Program, Cycle to Work Scheme, 33 days Annual Leave (incl. bank holidays), extensive retail discounts via Reward Gateway ( 5% off most major supermarkets), support with Professional Training and Qualifications via Apprenticeships, Season Ticket Loans, Discounted Cabs and Courier services (within London).

Equality and Diversity Information

Addison Lee is an equal opportunities employer and welcomes applications from all sections of the community.

Addison Lee are a Disability Confident employer, we have made commitments to employ, keep and develop the abilities of disabled staff.