Fleet Sales Support Adminstrator

Vospers; Exeter; On-site; GBP 22,000 - 28,000; Full time

Job summary

An established industry player seeks a Fleet Sales Support Administrator to join their dedicated team in Exeter. This role involves supporting customer accounts, managing vehicle orders, and ensuring accurate documentation. You'll thrive in a family-run business that values employee development and offers a supportive environment. With a commitment to customer satisfaction and a range of benefits, this position provides a fantastic opportunity for those looking to grow their career in automotive retail. Join a team that values care, accountability, and integrity, and enjoy a rewarding work experience.

Benefits

30 days annual leave

Paid day off for birthday

Motoring discounts

Online discount platform

Paid sickness scheme

Employee assistance programs

Cycle to Work scheme

Professional development programs

Manufacturer-specific training

Referral schemes

Qualifications

• Ability to organize work schedules and communicate effectively.
• Proficient in administrative tasks with attention to detail.

Responsibilities

• Support customer accounts with updates and quotations.
• Maintain sales documentation and process vehicle orders.
• Assist sales staff and manage CRM records.

Skills

Proactive organization

Clear communication

Attention to detail

Administrative proficiency

Confidence in abilities

Familiarity with fleet management

Tools

Salesdoc

Drive system

CRM systems

Job description

Serving customers for over 75 years. Its more than just a name above the door - Vospers means motoring in the Southwest!

At Vospers we believe in the importance of our people, that's why we are proud that so many of our people stay with us and develop their careers at Vospers over the long term, in fact over 100 of our staff have completed between 10 - 40 years service with us.

We are a family run business and leading Southwest motor dealer group that offers a supportive working environment, unrivalled career prospects and a comprehensive benefits package.

Vospers continued development reflects its loyalty to both customer and employee satisfaction. The Company is recognised as a leading employer in Devon and Cornwall and has won many prestigious awards for its outstanding commitment to customer care in the world of automotive retailing.

We are currently looking for a Fleet Sales Support Administrator to join our friendly and passionate team at Matford Way, Exeter.

Responsibilities

• Supporting customer accounts orders with updates, availabilities and quotations
• Liaising with the PDI department to ensure vehicle handovers and deliveries are arranged in a cost effective manner
• Maintaining Salesdoc with relevant information in a timely manner
• Building orders in the system Drive, as required to match quotes and POs.
• Issuing POs and adding costs for accessories
• Adding or checking manufacturers bonuses to vehicles if required
• Setting-up stock books for direct sales as necessary
• Processing new vehicle stock orders and contracting of sold orders
• Printing and scanning of manufacturers paperwork as required.
• Creating vehicle deal envelopes for part exchanges and ensure they are fully completed and disposed of via auction in a timely manner
• Processing invoices and crediting notes against stockbooks
• Providing assistance to sales staff and manufacturers as required
• Ensuring CRM records are correctly created and maintained as required
• Providing cover as necessary for other members of the department including at remote sites

What we're looking for

• Proactive, driven, and able to organise your own work schedule
• Ability to communicate clearly and professionally with customers and colleagues
• Ability to work accurately and ensure the correctness of documentation
• Proficient in administrative and clerical functions
• A desire to succeed with confidence in your own ability
• Familiarity with fleet management and leasing processes is desirable

We ask all our colleagues to demonstrate our core values of care, accountability, performance, respect and integrity.

What we can offer

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• 30 days annual leave (including bank holidays) increasing with length of service, pro-rata for part-time employee
• A paid day off for your birthday!
• Full range of motoring discounts on MOTs, servicing, sales, and parts
• Access to an online platform with discounts across multiple retailers
• Paid sickness scheme
• Full range of employee assistance programmes and support services
• Cycle to Work scheme
• Professional development via our Motorv8 and Vospers 5 training schemes
• Manufacturer-specific training
• Generous staff and customer referral schemes

We are a Disability Confident Committed and Youth Friendly Employer.

No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.