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A leading company in the automotive sector is seeking a Fleet Sales Co-ordinator to join their team in Gateshead. This position is vital for supporting key account customers and involves processing orders, managing stock, and ensuring a great customer experience. Successful applicants will receive substantial benefits, including training, career progression opportunities, and a comprehensive holiday package.
This is a vital position supporting the operations of the Group Fleet team. The role holder will be responsible for supporting key account customers and the Senior support team for fleet, ensuring customer service levels are upheld. The role requires adherence to set processes and working within Lease co and public sector SLA requirements.
The responsibilities include processing quotations, orders, updates, stock, transport/PDI instructions, with clear visibility of invoice pricing to prevent debtor issues. The focus is on supporting a great customer experience and cost management processes.
All employees are expected to uphold the highest ethical standards.
The main aspect of the role is to process administration for the key account manager who has sold the unit to the customer, collaborating on the customer relationship. Daily tasks may vary, and focus areas may shift over time.
All administrative duties, delays, or challenges should be escalated to the General Manager. Any orders that cannot be placed must be reported to the involved Key Account Manager.
We invest heavily in our colleagues' personal development. Successful applicants can expect ongoing training, career progression, and benefits such as:
If your application is successful, employment checks will be completed, including verification of recent employment, address, credit history, criminal record, and driving license status.